Comments

browj2 wrote on 4/2/2024, 8:17 AM

@Riley-Coach

Hi,

Did you look on your hard drive at the location where the message indicates? Anything there? Did you do a search for the file on your hard drive?

That file is not a Soundpool Loop. It doesn't correspond to the filenaming structure for Soundpool loops and it's not under the Soundpools folder.

John CB

John C.B.

VideoPro X(15); Movie Studio 2024 Platinum; MM2024 with MM2023 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Riley-Coach wrote on 4/2/2024, 8:30 AM

@Riley-Coach

Hi,

Did you look on your hard drive at the location where the message indicates? Anything there? Did you do a search for the file on your hard drive?

That file is not a Soundpool Loop. It doesn't correspond to the filenaming structure for Soundpool loops and it's not under the Soundpools folder.

John CB

It's there, it's playable in music player, but for some reason, MM can't seem to access/find it

SP. wrote on 4/2/2024, 8:37 AM

@Riley-Coach Does the error message go away if you start Music Maker as administrator by right clicking on the program icon?

Riley-Coach wrote on 4/2/2024, 9:08 AM

@Riley-Coach Does the error message go away if you start Music Maker as administrator by right clicking on the program icon?

No

johnebaker wrote on 4/2/2024, 12:06 PM

@Riley-Coach

Hi

The location given in the messages looks like you have created a folder location in your user profile which is not accessible to Music maker.

The default location for installing Soundpools is:

C:\Users\Public\Documents\MAGIX\Common\Soundpools

The first messages would suggest that in MMM program settings, the Soundpools folder location still set to the default.

The second message would suggest that you have pointed MMM to the folder where the loop file is, and when it tries to write the support file needed, which goes into the same folder as the loop file, MMM does not have write permissions to that folder.

Music Maker can only scan one location for Soundpools.

If you have created the new location in order to separate Soundpools you have purchased from those installed by Music Maker they can be placed in a sub-folder of the default file path and MMM will scan and list these in the Soundpools tab.

HTH

John EB
Forum Moderator

VPX 15, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 22H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Riley-Coach wrote on 4/2/2024, 1:03 PM

@Riley-Coach

Hi

The location given in the messages looks like you have created a folder location in your user profile which is not accessible to Music maker.

The default location for installing Soundpools is:

C:\Users\Public\Documents\MAGIX\Common\Soundpools

The first messages would suggest that in MMM program settings, the Soundpools folder location still set to the default.

The second message would suggest that you have pointed MMM to the folder where the loop file is, and when it tries to write the support file needed, which goes into the same folder as the loop file, MMM does not have write permissions to that folder.

Music Maker can only scan one location for Soundpools.

If you have created the new location in order to separate Soundpools you have purchased from those installed by Music Maker they can be placed in a sub-folder of the default file path and MMM will scan and list these in the Soundpools tab.

HTH

John EB
Forum Moderator

So if I move the soundpool to C:\Users\Public\Documents\MAGIX\Common\Soundpools then the problem should be fixed? Did I understand correctly?

browj2 wrote on 4/2/2024, 2:15 PM

@Riley-Coach

Hi,

Not necessarily.

As I said, this is not a Soundpool; these are just loops that you can put wherever you want.

Looking at your first images, I see that MM is trying to create a temp file, H0, but cannot.

The entire path is quite long and perhaps there is some kind of a limit. The loops are embedded very deeply. I would have put these under a simpler folder structure, like Music\Loops\Ambient\Vocal Atmospheres 4\then the structure given in the zip file. BTW, nice choice of loops - soothing.

As a test, try copying the file(s) to somewhere simple, under your documents or higher up in the Music folder, with less subfolders, and when asked, point to that location.

John CB

John C.B.

VideoPro X(15); Movie Studio 2024 Platinum; MM2024 with MM2023 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

Riley-Coach wrote on 4/2/2024, 2:44 PM

@Riley-Coach

Hi,

Not necessarily.

As I said, this is not a Soundpool; these are just loops that you can put wherever you want.

Looking at your first images, I see that MM is trying to create a temp file, H0, but cannot.

The entire path is quite long and perhaps there is some kind of a limit. The loops are embedded very deeply. I would have put these under a simpler folder structure, like Music\Loops\Ambient\Vocal Atmospheres 4\then the structure given in the zip file. BTW, nice choice of loops - soothing.

As a test, try copying the file(s) to somewhere simple, under your documents or higher up in the Music folder, with less subfolders, and when asked, point to that location.

John CB

I am not good with computers like that, so I have no idea what any of that means.

johnebaker wrote on 4/2/2024, 3:07 PM

@Riley-Coach

Hi

Apologies, I missed this was a loop collection not a Soundpool for which my original post still stands.

@browj2 commented:

. . . try copying the file(s) to somewhere simple, under your documents. . . .

If you have just one drive in the computer then inside a sub-folder of your Documents folder is the only place I would recommend placing the sound loops. This also applies to any documents or media you create.

Windows has features to protect system and other 'non-user' locations such as the Desktop, on the OS and programs drive, ie drive C:, using any other locations outside the documents folder on a single drive system risks losing whatever you keep in them by an update or OS reset.

The Documents folder is also protected by Windows, however in the opposite direction, updates are not allowed to make any changes to the root folder or its contents.

John EB

VPX 15, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 22H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.