SpectralLayers Pro 2 No Longer Runs

AlanJ-Lipski wrote on 7/31/2021, 1:52 AM

I registered my SpectralLayers Pro 2 license several years ago (2017). It shows up in my list of products as registered and yet if I try to run it I get a notice that it needs to be registered. I get a screen asking for my login information which I enter but then nothing happens. I was told to try it 3 times and that I would get a computer ID and would have to go to sonycreativesoftware.com/register to enter my serial number and computer ID. Well this worked once but when I entered the info and clicked to proceed ... guess what ..... nothing happened but I was taken to a blank screen.

Needless to say this has been quite frustrating. Almost as frustrating as finding out how to open another ticket about this issue on Magix's Support web site.




SP. wrote on 7/31/2021, 3:56 AM

@AlanJ-Lipski SpectraLayers is now a Steinberg software. You need to contact Steinberg support.

AlanJ-Lipski wrote on 8/1/2021, 12:21 AM

I went to their web site but there is no mention of SpectralLayers 2. Their support page says they only support SpectralLayers 6/7/8.


SP. wrote on 8/1/2021, 2:46 AM

@AlanJ-Lipski I suggest you contact Steinberg support anyway because Magix doesn't have access to the old Sony license servers anymore.