When I open the text-to-speech functionality in the Magix hub, I get the following comment:
"You don't have a valid subscription. A valid subscription is required to download and use the TTS services."
Now what? No link, no nothing. What can I do to have that subscription?
@dirkc_be You need to buy Video Deluxe 365 or Movie Studio 365, not 2024.
Maybe contact customer support at infoservice@magix.net and ask them for a refund of your 2024 version and get the 365 version.
Alternatively use an external text to speech service, for example ElevenLabs.
I think Magix has to be more clear in their communication: the names of their video tools change all the time, I get discounts pop-ups for the wrong versions enz. They mentioned the text-to-speech functionality in the Video Deluxe 2024 pub, but apparently it's not available.
Now you tell me I have to buy another tool: what happens with my old projects? Is the new tool backwards compatible?
I used to be a happy since more than 10 years, now I'm mostly confused...
I have had to login 3x's to be able to leave a comment. Don't you think that is a little excessive? Also, I'm having the same problem with Video Studio 21 and your telling me that it is because I bought it as opposed to being charged monthly for a lot more money? That my best bet is to go back to Revoicer? You should be glad you are cheaper than Adobe is. I am thoroughly dissatisfied with Magix.
Welcome to the Magix user to user forums, so no-one who posts here has any control over how Magix choose to market their products, sorry.
It is made quite clear at the foot of the web page for MMS here that access to Text to Speech is exclusively for the 365 (subscription) versions of MMS, either Platinum or Suite.
Jeff
Forum Moderator
Welcome to the Magix user to user forums, so no-one who posts here has any control over how Magix choose to market their products, sorry.
It is made quite clear at the foot of the web page for MMS here that access to Text to Speech is exclusively for the 365 (subscription) versions of MMS, either Platinum or Suite.
Jeff
Forum Moderator
Then why is it mentioned at all inside of Vegas Pro 21?
Welcome to the Magix user to user forums, so no-one who posts here has any control over how Magix choose to market their products, sorry.
It is made quite clear at the foot of the web page for MMS here that access to Text to Speech is exclusively for the 365 (subscription) versions of MMS, either Platinum or Suite.
Jeff
Forum Moderator
How do I email customer service directly? Not through the forums, but I want to talk to someone in customer support.
Hi
. . . . How do I email customer service directly? . . . .
@SP. gave this information above here.
Can you clarify which program(s) you have because:
. . . . I have had to login 3x's to be able to leave a comment. Don't you think that is a little excessive? . . . .
What error messages you were getting? If there is an issue logging in and you did not get a 'Server failed to respond' message, then the most common reasons are:
John EB
Forum Moderator
@Keenan-Powell, just like with Magix editing software, Text to Speech is part of the 365 subscription. That is clearly made visible on the Vegas website when you decide which version to purchase.
Why does it appear in the menu list? It's part of the software. Just like you will see a green circle with an E in the middle on any asset on the timeline if you have all the buttons checkmarked for Visible. But if you don't have Post, it will not work. Look at the top of the Preview window, and you will see an orange circle with a "V" in it. That is for Vegas Image. If again, you don't have Post, it will not work.
@Keenan-Powell, just like with Magix editing software, Text to Speech is part of the 365 subscription. That is clearly made visible on the Vegas website when you decide which version to purchase.
Why does it appear in the menu list? It's part of the software. Just like you will see a green circle with an E in the middle on any asset on the timeline if you have all the buttons checkmarked for Visible. But if you don't have Post, it will not work. Look at the top of the Preview window, and you will see an orange circle with a "V" in it. That is for Vegas Image. If again, you don't have Post, it will not work.
No, my copy says "You don't have a valid subscription. A valid subscription is required to download and use the TTS services." But, don't worry. Just like any other long time user of Magix, I joined an outside organization to use their TTS service.
From an earlier post you made it seems you actually have Vegas Pro 21. So this is not the forum for you, as previously advised.
I'm not sure why you posted the error message about "You don't have a valid subscription. ...". whilst saying "No" to what @Reyfox wrote? Several of us have made very clear to you that it is Magix' policy that TTS is available only to users who take out a subscription to the software.
Jeff
Forum Moderator