The application crashes once loaded

Robert-Short wrote on 6/7/2020, 11:32 PM

I just upgraded to Movie studio 17, and every time it loads up and I choose the power user mode, it then shows the screen where I can import video. As soon as I try to import the system crashes. Why? This is very frustrating. I am using Windows 10 64-bit.

Comments

johnebaker wrote on 6/8/2020, 3:32 AM

@Robert-Short

Hi and welcome to the forum - albeit the wrong one.

Vegas products have their own forum see the important posts at the top of the video forum.

This topic will be closed.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.