@reggie-wright

Hi

We need more information:

Computer specification - see this topic for details required and please quote the processor and graphic card/chipset make/model in full. It would help if you put this information in your Profile Signature for future ereference.

What are you trying to record from, ie a DV camera, VHS player using a USB video capture device - which make/model/colour, or other device?

Which options are you selecting in the record dialog that opens when you click the record button?

Screenshots of the dialogs and options you are setting would help.

John EB
Forum Moderator

Computer specification - see this topic for details required and please quote the processor and graphic card/chipset make/model in full. It would help if you put this information in your Profile Signature for future reference.

About

Device specifications

810-160

·         Device name Hewlett-Main

·         Processor - lntel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz

·         Installed RAM  - 16.0 GB

·        

Windows specifications

·         Edition - Windows 10 Home

·         Version - 1909

·         Installed on - 8/25/2019

·         OS build - 18363.1556

What are you trying to record from, ie a DV camera, VHS player using a USB video capture device - which make/model/colour, or other device?

·         Logitech

·         HD Pro Webcam C920

·         1.4.40.0, 4-27-2021

·         USB\VID_046D&PID_082D&MI_00

Which options are you selecting in the record dialog that opens when you click the record button?

Hit the “start recording”

Screenshots of the dialogs and options you are setting would help.

I am still having the same issue. how do I resolve?

@reggie-wright

Hi

When posting a screenshot of a dialog box please include the whole dialog - as shown in the image below - this is from Movie Edit Pro 2022 which Movie Studio 2022 is (the 2 products are to be merged in to one).

In the Windows settings, Privacy, Camera and Microphone options and ensure the option Allow desktop apps to access the Camera (Microphone) are turned on

Assuming the webcam is selected in the recording dialog, the 'Could not connect to device' is the audio input.

If you are recording from the built in microphone of the webcam, or other microphone, ensure this is selected in the location shown in the image below - if you are not recording the audio set the indicated option to No recording

Note: if you get audio feedback turn off the Preview audio option in the above dialog.

HTH

John EB
Forum Moderator

@reggie-wright

I've looked at the specifications for your webcam (since I've seen a similar error message with my, much cheaper webcam) but the one thing I really wanted to see wasn't there! Namely, its audio sampling frequency!

I suspect it is something other than what MMS 2022 expects. I see one of your screenshots suggests you set MMS to 16kHz. Looking at my install of MEP (under File>Settings>Movie (shortcut E)) various settings are available but 16kHz is not one of them!

Jeff
Forum Moderator