emmrecs wrote on 11/26/2022, 5:02 AM


Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like your email address, order and serial numbers should never be posted here. Hence, I have edited your post to remove the images and your order and serial numbers.

You have posted to the Photo & Graphic Designer product area of the forums; is this the product you have? If it is not, what product are you trying to install?

Have you downloaded the installer? Have you installed the program? if so, what exactly  happens if and when you try to run it? Please create a screenshot of any error message you see at any point whilst trying to install or use the program.

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Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam