johnebaker wrote on 5/10/2015, 3:42 AM


More information is required:

  1. Which version of Video Easy are you using?
  2. Has the video been recorded using Video Easy or imported from a camera?
  3. If recorded using Video Easy what method and settings did you use?
  4. If imported from a camera, how did you do this, what is the format of the video and is the audio there if it is played using Window Media Player or VLC?

Please help us help you by giving as much relevant information as possible.

John EB

Last changed by johnebaker on 5/10/2015, 3:42 AM, changed a total of 3 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.