Comments

johnebaker wrote on 1/8/2016, 2:03 PM

Hi

You need to cancel the domain using the form provided in the Magix FAQ section  14.

HTH

John EB

Last changed by johnebaker on 1/8/2016, 2:03 PM, changed a total of 1 times.

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

marillie wrote on 1/11/2016, 2:12 AM

Hello, 

I did fill this form but I did not receive the code authozisation. That's the problem. Thanks in advance for a later useful answer.

Best.

marillie wrote on 1/11/2016, 2:17 AM

OK. But if I cancel before having this code, during a while the domain access will be unavailable. I don't want the web visitors find a page like "not found". I wish the autorization number to send it to my new provider and just after I will cancel at Magix's. 

Thanks in advance.

johnebaker wrote on 1/11/2016, 2:19 AM

Hi

Have you contacted Magix since sending in the cancellation form?

If not, then I would suggest you email support at magix.com or sales at magix.com before the domain is released.

HTH

John EB

Last changed by johnebaker on 1/11/2016, 2:19 AM, changed a total of 1 times.

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

marillie wrote on 1/15/2016, 10:00 AM

I did send this form for my domain : www.inventio-music.com by fax. And as I told you before, I did not receive any code! Thanks to send it me back ASAP.

marillie wrote on 1/16/2016, 10:59 AM


I did send this form for my domain : www.inventio-music.com by fax. And as I told you before, I did not receive any code! Thanks to send it me back ASAP.