Trial version changed to purchase

Richard-Rasmussen wrote on 10/13/2019, 9:06 AM

I have a trial version of Photo Manager but decided to go ahead and purchase if for $49.95. I filled everything out and received an e-mail confirming payment, etc. However when I open the program all that pops up is the request for product registration. When will it change over to open as a purchased product?

Comments

emmrecs wrote on 10/13/2019, 11:32 AM

@Richard-Rasmussen

Welcome to the Magix forums.

The email you received should include a registration code. You enter that code and your email address in the window that you say "pops up" when you open the programme. Once that is completed your computer will then need to contact the Magix Registration Server - so an internet connection is required. Once that is done and registration completed you should not see any message that you are still using the Trial version.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Jim-Strickland wrote on 12/28/2019, 7:14 AM

I never received an email either so cannot register? Please advise.

browj2 wrote on 12/28/2019, 9:19 AM

Hi,

Check your junk or spam folder; the email will probably be there.

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903