Unable to listen mustracks uploaded to Magix.info on an iphone 13 Pro.

bikergsx wrote on 8/13/2022, 1:25 PM

Hello,

I have an unusual problem when trying to listen to music tracks from Magix.info on an I-Phone 13 Pro. I had a similar problem on my previous I-Phone X. I can successfully watch and listen to video tracks on Magix.info though.

Any thoughts?

Many thanks in advance.

Best wishes, Rob

Comments

johnebaker wrote on 8/13/2022, 2:58 PM

@bikergsx

Hi

Assuming you mean the Media section of the forum, this is a common problem some browsers do not support all audio format configurations that can be uploaded.

John EB
Forum Moderator

 

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

PATIENT-X wrote on 8/13/2022, 3:14 PM

@bikergsx

Hello Rob

I have the same issue with my ipad, it has been raised with Magix before, will contact them to see if anything can be done. not making any promises.

Stephen

Forum Moderator

Pc self build by me.

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PATIENT-X wrote on 8/15/2022, 10:32 AM

@bikergsx

Hi

What is the iOS version? and was it on Safari?

Stephen

Forum Moderator

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

johnebaker wrote on 8/15/2022, 10:55 AM

@bikergsx, @PATIENT-X

Hi

Check that Safari security settings Allow plugins is checked, and then the plug-ins are enabled.

Additionally check the Safari, Preferences, Advanced, Stop plug-ins to save power option is not checked.

HTH

John EB

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.