Comments

emmrecs wrote on 6/26/2020, 1:31 PM

@Gerald-Echols

Welcome to the Magix user to user forums. They are NOT a contact for Magix Support so no-one who posts here can help you, sorry.

Your only solution to this "problem" is to use the Support button in the header of any forum page to contact Magix Customer Service to ask if they can amend your online account record.

However, why do you want to do this?? There is no harm coming from leaving the account details as they are, nor any benefit to be gained by having those Trial versions removed from your account record. Is there a specific reason why you should want to amend your account in this way?

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Gerald-Echols wrote on 6/26/2020, 1:39 PM

@Gerald-Echols

Welcome to the Magix user to user forums. They are NOT a contact for Magix Support so no-one who posts here can help you, sorry.

Your only solution to this "problem" is to use the Support button in the header of any forum page to contact Magix Customer Service to ask if they can amend your online account record.

However, why do you want to do this?? There is no harm coming from leaving the account details as they are, nor any benefit to be gained by having those Trial versions removed from your account record. Is there a specific reason why you should want to amend your account in this way?

Jeff
Forum Moderator