Comments

browj2 wrote on 1/28/2019, 10:08 PM

You have 365 days of updates/upgrades from the date you last paid.

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

AndyMo wrote on 4/29/2019, 11:44 AM

So MAGIX wants me to pay them US$60 a year so i can "receive bug fixes" ? How many software bugs do they plan on rolling out this year ? I think using that money to upgrade my PC so I can use the (free) Davinci Resolve would be money better spent. Especially after the number of times I have re-purchased this program... it makes me very unhappy.

CubeAce wrote on 4/29/2019, 6:47 PM

@AndyMo

@KokShin-Yon

I think we are confusing updates and upgrades.

An update would be bug fixes. An upgrade would be the new version plus the added packaged add-ons. I would hope when I use their update and pay for another subscription I would get the current MEP offered plus the additional packages as well such as the NewBlue Filters 5 Refocus which my current copy does not have. If it doesn't it would make more sense to wait and buy the MEP Premium for the same price when it goes on sale at the reduced price of an 'Update'.

Windows 10 Enterprise. Version 1909.OS Build 18363.836. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code.

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU and Intel UHD Graphics 630 Ves 26.20.100.8141, with 32GB of 2133MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD C: drive. 1 x 320gig Toshiba M2.1 drive. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup.

NVIDIA G Force GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. 384 CUDA cores with DCH Driver version 432.00. Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared system memory 9967MB PCi Express x4 Gen3.

Running MEP Premium 19.0.2.58.

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

wongck wrote on 4/29/2019, 10:32 PM

Have been using MEP over 10 years, and had plenty of old DVD projects. With the progress of OS from XP to 7 to 8 to 10, I had but no choice to get the latest (then) version. But my old DVD projects from way back MEP v5 does not load properly even after it converted properly.... because M have removed some of the nicer features from the low end MEP.... so updates or upgrades or whatever ups... they want to call it, does take away nice features. I remembered back in 2008 or so, my kids had lots of fun making 3D titles ( like the one with the fishes and the 3D title spinning around a globe that we did for our EPCOT video) and now those does not load any more because of new features of the newer MEP package, complaining cannot find the 3d files etc etc.

Casual home video editing just for FUN since MEP 5.5.4.1 (2006??)

  • MEP 17.0.3.177 & unused Vegas Pro 15
  • Win10 1903 i7-4770 3.4GHz, 32GB, 512GB Nvme, 4TB HDD, Nvidia GTX960 (26.21.14.3160) & an old DVD writer
  • Amateur video equipment: Sony HDR-CX675, JVC GZ-MG330
AndyMo wrote on 4/30/2019, 7:59 AM

@CubeAce

No confusion. Magix just sent me an email saying:

"The Update Service for this software has expired. The period of the Update Service was 1 year. From now on, you will not receive future updates for your software, such as new features, program optimizations and bug fixes.... we recommend you renew the Update Service for your version of Movie Edit Pro Plus for another full year."

Updates have never included new features, and we were always forced to upgrade. You are correct, for US$10 more I can upgrade and then get a new year of service, but that really means they are trying to force us to upgrade by only supporting their products for 1 year.

 

browj2 wrote on 4/30/2019, 9:50 AM

@AndyMo

Over the last year, MEP went from version 2018 to 2019 - included in your Update Service. See the new features that you received over the last year:

https://www.magix.com/us/video/video-deluxe/specials/update-video-deluxe-premium/neuheiten/?utm_source=Desktop&utm_medium=MAGIX-Connect&utm_campaign=2019_VD_KA3_Teaser&phash=SfxIP4ljfNas6vuV#c1044290&c_id=VDP_2019_KA3_Teaser_1&n_id=2976&ClientId=d0c499348e1c6c97c6a91592dfd5c50f

Before the Update Service started, you received patches and support for 1 year, but no new features. Now you get new features/versions plus 1 year support. Why are you complaining about that?

No one is forcing you to renew the Update Service. Simply don't. The program keeps on working with the features that you had when you last updated. When you see that there are features that you would like, then pay for the update/upgrade.

John CB

John C.B.

Desktop System - Windows 10 Home 1903; 16Gb RAM; i7 CPU 860@2.80Gz; ATI Radeon HD5770 w1GB; SSD 500GB, HD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB; dual monitors - 27" main, 25" secondary; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer; Notebook - Microsoft Surface Pro 4, i5, 8 GB RAM, 256 SSD, W10 Pro 1903

CubeAce wrote on 4/30/2019, 4:36 PM

@wongck

I know that sometimes as programs progress, older effects may not be compatible with newer program code or are of too low a resolution to be useful but is there no way of running the older program along with the new one if needed? I admit I would hate to lose some of the additional effects I gained when I made my purchase a year ago.

Windows 10 Enterprise. Version 1909.OS Build 18363.836. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code.

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU and Intel UHD Graphics 630 Ves 26.20.100.8141, with 32GB of 2133MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD C: drive. 1 x 320gig Toshiba M2.1 drive. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup.

NVIDIA G Force GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. 384 CUDA cores with DCH Driver version 432.00. Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared system memory 9967MB PCi Express x4 Gen3.

Running MEP Premium 19.0.2.58.

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

wongck wrote on 4/30/2019, 8:18 PM

We do miss all those 3D titles.... The titles on my current MEP are very similar to those found on MS Windows Movie Maker 10 years ago before I migrated to MEP.

Is there somehow somewhere that I can gain back the 3D titles ?

Casual home video editing just for FUN since MEP 5.5.4.1 (2006??)

  • MEP 17.0.3.177 & unused Vegas Pro 15
  • Win10 1903 i7-4770 3.4GHz, 32GB, 512GB Nvme, 4TB HDD, Nvidia GTX960 (26.21.14.3160) & an old DVD writer
  • Amateur video equipment: Sony HDR-CX675, JVC GZ-MG330
emmrecs wrote on 5/1/2019, 4:13 AM

@CubeAce

 is there no way of running the older program along with the new one if needed?

Since, I think, the 2017 release of MEP any later "new" version (i.e. 2018, 2019 etc.) has uninstalled the earlier version "automatically". So, reverting to the immediately-preceding one is now no longer possible. 😠

However, it is my understanding that versions prior to 2017 CAN remain installed, though whether they will still run, following any particular Windows Update, seems to be rather serendipitous.

I agree fully that losing effects etc. available from earlier versions is a pain! However, it may be that the licencing of some features is (Magix) version-specific OR that the particular feature was designed for a 32 bit version and is therefore no longer compatible with the current 64 bit generation of programs.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

me_again wrote on 5/1/2019, 5:31 AM

Greetings,

I'm confused now.  As I understand it, Magix no longer have an UPGRADE service only an UPDATE service which includes any upgrades and (maybe) bug fixes.

If I don't want to pay for the current UPDATE service and I have to reinstall the last version I bought (I have a 2018 CD), will the program automatically update to 2019 or not?

If not, will any patches issued for 2018 while that version was active still be available to me?

If I don't pay for the current UPDATE service and continue using 2019, will I still get bug fixes to repair items that worked in 2018 but the 2019 upgrade broke and that still remain broken 6 months later?

Will Brexit ever happen?

I need a lie down - AndyW

"I started life with nothing and still have most of it left."

Intel Core i7 2600K 3.4Ghz, No onboard Intel video, Nvidia GeForce GTX 750ti driver updated monthly, 16Gb ram, System drive 500Gb NTFS, dedicated video/audio drive 500Gb NTFS, USB3 expansion drive 1.5Tb (original archives), Sound chip onboard Realtek, Windows 10 (whatever version is current)

johnebaker wrote on 5/1/2019, 6:03 AM

@me_again

Hi Andy

. . . . If I don't want to pay for the current UPDATE service and I have to reinstall the last version I bought (I have a 2018 CD), will the program automatically update to 2019 or not? . . .

Installed from the disc, the program will remain at the version you bought.

. . . . If not, will any patches issued for 2018 while that version was active still be available to me? . . . .

AFAICS the program will remain at the version you bought - ie no patches.

. . . . If I don't pay for the current UPDATE service and continue using 2019 . . . .

As you are using 2019, I assume this must have happened during your Update Service period so the last registered version for download will be 2019.

More information is available here.

. . . . Will Brexit ever happen? . . . .

Politics it outside the realm of the forum, program bugs we may be able to help with, as for other bugs . . . . . . . .

I = (b/a) * pi * i * e / mu

- let you work that one out while lying down.

HTH

John EB

 

 

 

 

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

me_again wrote on 5/1/2019, 7:28 AM

@johnebaker

Thanks for alleviating some of my confusion. I read the link the link you posted. I found the operative sentence is:

"If you reinstall the program after one year, you will have access to the basic version"

So as I have the MEP 2018 Premium disk that would be OK, but 2018 was updated to MEP Premium during my 12 months Update Service and so I would only be able to download the basic version of 2019 for re-install presumably.

Still 2018 worked for me, all the broken bits I've complained about in 2019 work in 2018. So I'll see what happens nearer the renewal time.

And as for "I = (b/a) * pi * i * e / mu" I'm truly shocked 😲 that you could even think that. I thought you were a gentleman.

AndyW

@emmrecs

You're correct about latest version of MEP removing the incumbent version on installation, however I have re-installed MEP 2015 and MX a couple of times to re-edit a video from a "those days" backup without any hassle.

AndyW

"I started life with nothing and still have most of it left."

Intel Core i7 2600K 3.4Ghz, No onboard Intel video, Nvidia GeForce GTX 750ti driver updated monthly, 16Gb ram, System drive 500Gb NTFS, dedicated video/audio drive 500Gb NTFS, USB3 expansion drive 1.5Tb (original archives), Sound chip onboard Realtek, Windows 10 (whatever version is current)

wongck wrote on 5/1/2019, 7:32 AM

If I don't want to pay for the current UPDATE service and I have to reinstall the last version I bought (I have a 2018 CD), will the program automatically update to 2019 or not?

No updates of patches whatsoever, if you do not pay. Your newly re-installed 2018 will not get updates, not get upgrades and not get support. I happened to fall into that scenario, during that no-sound Window patch fiasco.

If not, will any patches issued for 2018 while that version was active still be available to me?

AFAIK, none.

If I don't pay for the current UPDATE service and continue using 2019, will I still get bug fixes to repair items that worked in 2018 but the 2019 upgrade broke and that still remain broken 6 months later?

I don't get this.... you cannot get updates/upgrades in 2019, so the 2019 upgrade will not break your software because you received no such updates/upgrades that will break your software in 2019...... if that makes sense.

Will Brexit ever happen?

Brexit and viewing that Uk paying £350 million per week (??) subscription to enjoy the "support" given by EU. So if UK don't pay the subscription...... UK will not get support from Magix.... err... I mean EU.... So it's basically somewhat similar as your dilemma here to get or not get support from Magix. Of course the similarities ends here, they will not allow UK to use the computer if UK pull out... a bit harsher than Magix.

After this I lie down.

I need a lie down - AndyW

 

Casual home video editing just for FUN since MEP 5.5.4.1 (2006??)

  • MEP 17.0.3.177 & unused Vegas Pro 15
  • Win10 1903 i7-4770 3.4GHz, 32GB, 512GB Nvme, 4TB HDD, Nvidia GTX960 (26.21.14.3160) & an old DVD writer
  • Amateur video equipment: Sony HDR-CX675, JVC GZ-MG330
johnebaker wrote on 5/1/2019, 8:27 AM

@me_again

Hi Andy

OT:

. . . . as for "I = (b/a) * pi * i * e / mu" I'm truly shocked 😲 that you could even think that. I thought you were a gentleman. . . . .

Is there is a definition I am unaware of!

Have you read Alfred Besters short story The Push of the Finger ?

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

me_again wrote on 5/1/2019, 9:10 AM

@johnebaker

Greetings John,

I didn't have a clue what the formula meant and obviously I couldn't ask straight out for reasons of pride. I am no longer shocked and the World reclaims a gentleman..

I've not read that story; but I've just read a précis and I see what you mean.

AndyW

@wongck

Thanks for that concise and eloquent summary of the situation. The Brexit explanation was particularly enlightening, although I'm not sure I will spend £350,000,000 on versions of MEP before the bugs are fixed!.

As for not allowing the UK to use computers, as I was typing this reply my router turned off and back on by itself. Spooky!

AndyW

 

"I started life with nothing and still have most of it left."

Intel Core i7 2600K 3.4Ghz, No onboard Intel video, Nvidia GeForce GTX 750ti driver updated monthly, 16Gb ram, System drive 500Gb NTFS, dedicated video/audio drive 500Gb NTFS, USB3 expansion drive 1.5Tb (original archives), Sound chip onboard Realtek, Windows 10 (whatever version is current)