Comments

Former user wrote on 2/1/2022, 11:46 PM

In the 12 years I have had MEP in it’s various iterations and updates, I have yet to encounter a failed update. This is always with the windows firewall enabled.

My current PC and MEP is as per signature.

Do you perhaps have a third party firewall and/or antivirus that could interfering with the update process that you can temporarily disable?

Maybe try temporarily disabling Windows Defender and trying again.

CubeAce wrote on 2/2/2022, 2:30 AM

@David-Rye @Former user

You can also set Windows Defender to not scan the folders containing the program.

Windows Settings \ Windows Security \ Firewall and network protection \Allow an app through the firewall.

That then gets you to a list of folders you don't want the firewall to interact with and can add to.

If the program still refuses to fully download, then it is not a virus or firewall problem.

Ray.

 

 

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sasiuk wrote on 2/2/2022, 7:53 AM

@David-Rye

Hi,

Updates always fail. Even after just buying upgrade.

Please read this important post on French forum.

https://www.magix.info/fr/forum/extinction-progressive-du-service-de-garantie-de-mise--jour--1288410/

Google translate will be your friend

Regards.

DéDé (French moderator).