@Leif-Kirchmann

Hi Leif and welcome to the forum

After the upgrade, did download and install all the extra content?

From your computer specs the Nvidia card is not compatible with MEP 2021 for Hardware Acceleration in the Preview monitor?

Is MEP 2021 using Hardware Acceleration on export to mp4 or AVCHD - you will see this at the top of the export dialog if it is

Are the videos from a Sony HandyCam or SportsCam?

Have they been through a video converter?

John EB
Forum Moderator

Hi guys,

Thanks for the fast reply.
Yes I downloaded all the extra content with no positive results. The videos are not being processed through a video converter and they come from a Sony Handycam. I will try to deselect hardware acceleration for playback and post the results.

/Leif

Hi, I recently "upgraded" my MEP 2019 to the new 2021 version and it has been such a battle, with a big lag doing even simple editing. I managed to burn a 30 minute AVCHD project but it took almost twice as long as my old program. My HP Envy laptop specs are Windows 10, Intel Core i7 8550u @ 1.8 GHz, 4 core, 8 threads. 16 GB RAM, Nvidia GE Force MX150, Intel (R) UHD Graphics 620. I mistakenly thought the program would still work for me as I do not do anything in 4K. If the program is so fussy why doesn't it detect that the system is not compatible as some other software does? Magix quite aggressively promoted this update every time I started up MEP. I was attracted by a quicker engine for hopefully burning projects faster and software for stabilising shaky clips. Problem now is that the updated MEP 2021 deleted my earlier version of MEP during the installation process. Is there anything I can do to get my previous version back? I'm pretty upset at spending A$69.99 just to get a whole lot of frustration. I imagine that there are a lot of people possibly feeling the same way.

@TheoHE

Hi Theo.

Yes you can get to an older version of MEP to reinstall.

Scroll down to the bottom of this page to find the previous version that you had and download.

If you have only recently upgraded you could go to the magix sales department and ask for a refund sighting your reasons. They are normally quite good with reasonable requests. Just be polite about it as you have been here.

Much appreciated you did not rant as some others have in the past.

Ray.

@TheoHE

If the program is so fussy why doesn't it detect that the system is not compatible as some other software does? Magix quite aggressively promoted this update every time I started up MEP. I was attracted by a quicker engine for hopefully burning projects faster and software for stabilising shaky clips. Problem now is that the updated MEP 2021 deleted my earlier version of MEP during the installation process. Is there anything I can do to get my previous version back? I'm pretty upset at spending A$69.99 just to get a whole lot of frustration. I imagine that there are a lot of people possibly feeling the same way.

I sympathise. Adding capability (improved 4k editing) shouldn't reduce performance for normal stuff. And the new specs are typical Magix; confusing and misleading.

@AAProds

Hi Alwyn.

I'm not sure what you mean by

shouldn't reduce performance for normal stuff.

as it hasn't. If anything it has increased performance if you have the correct machine specs.

What I have to ask myself is why does anyone upgrade if what they have works?

Never take notice of the advertising. Always read the specifications and understand the implications.

It's difficult enough doing a system build to cope with an individuals current needs let alone future needs.

The way things are going at present, the system I built this time last year will be out of date performance wise inside of the next two years or possibly earlier. My only options will be to upgrade again or stick with older software which may not work because Windows is now a dynamic operating system changing constantly to keep up with newly released hardware specifications. Even I'm not happy about that but IMHO it seems to me to be the current state of affairs.

Ray.

@TheoHE

Hi

. . . . If the program is so fussy why doesn't it detect that the system is not compatible as some other software does? . . . .

It does however both the UHD 620 and the Nvidia GE Force MX150 which is the laptop version of the GT 1030 are present and the program will try to use one of these GPUs.

If it does not detect a suitable graphics card then the program will automatically fall back to using Software encoding which uses the processor.

However, the laptop manufacturer has probably disabled the UHD 620 so only the MX150 is used, this GPU does not support NVENC which is needed for hardware encoding.

The net result is that the program is trying to use a disabled GPU and can't. This is where you have to turn off the Hardware Acceleration settings to force the program to use software encoding.

HTH

John EB

Thankyou to everyone for the feed back to my problem, I tried your suggestions and changed several of my settings, mainly Display Options, Video Mode to Compatibility Mode. I may have been a bit harsh on Magix as my first project that I tried on MEP 2021 and had all the problems with, was an old partially completed project that I had started several years ago, and all the video files were stored on an older powered external hard drive. I started a new project from scratch with MEP 2012 with my new settings and am really pleased to say that the program is responding quickly without the glitches and delays that I had before. I then tried my old project again with the new settings, there was an improvement but changing from story board mode to timeline mode was still very slow. I did however manage to finish the old project and the render and burn time for the 30 min AVCHD disk was a respectable 39 minutes, much faster than my previous attempt. I will stick with MEP 2021 for my new projects and finish my older projects on another computer that has MEP-mx. I started with movie edit pro 15. Thanks again for your help.

Theo HE