Yes, a Desktop PC with Win 7 Pro

32mb ram  and intel i7 4770k

Thanks  for replying

firewire cable which appears to be ok and video tape runs in preview screen - but files not sent to hdd (1tb)

Using firewire via pcie card and sony handicam.

Other info FYI.

Thanks again

Operating System
Windows 7 Professional 64-bit SP1
CPU
Intel Core i7 4770K @ 3.50GHz 29 °C
Haswell 22nm Technology
RAM
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
ASUSTeK COMPUTER INC. Z87-DELUXE (SOCKET 1150) 28 °C
Graphics
M237WDP (1920x1080@59Hz)
Intel HD Graphics 4600 (ASUStek Computer Inc)
Storage
1863GB ATA ST2000DM001-1CH1 SCSI Disk Device (SATA) 35 °C
119GB ATA Samsung SSD 840 SCSI Disk Device (SSD) 29 °C
Optical Drives
ASUS DRW-24B5ST SCSI CdRom Device
Audio
Realtek High Definition Audio

billrobinson6, thank you for all the info now supplied!

So you can see the video preview in the record screen?  How are you controlling the playback from the camera?  I think you should be able to do this by clicking on the the transport controls directly underneath the preview screen. 

Have you told MEP precisely where to store the recorded files and under what name?  (Left side of record screen, where it says "Save video file as..." and "Save in the following folder..").

Lastly (and my apologies for stating the obvious) you have clicked on the large red record button (which should also start the tape playing in the Handycam)?

I suspect this problem may well be something very simple, hence I'm starting with the simple checks!

emmrecs, thanks for your continued support, much appreciated.

You are spot -on with your suggestions and I think all is well now. It seems that until I register the Trial copy, the programme is not activated and some of th transport controls are 'greyed-out -  Including the record button.

My mistake was to think that the code number given with the download was the activation key - obvious now but not at the time!

I am still struggling with the wok flow procedure and wish I could find a simplified user guide (the on-line manual is over 320 pages !)

Apart from the above,I am very impressed with with the programme features and will probably purchase when I decide which version to go for. ( I am torn between Pro+ and Premium)

Once again, thanks for all your help .

Regards, Bill

billrobinson6, good to hear you are sorted now.  Thanks for the feedback.

Don't hesitate to post back if you meet any further problems.  MAGIX video editing software is basically very good at what it does, but it ain't always easy to find the route to acheiving what you want to do!

Hi Bill,

You might consider the book i referred to in this post:

http://www.magix.info/us/ot-book-about-mep.knowledge.1091432.html

Terry, East Grinstead, UK