Vegas Pro 17

John-Demers wrote on 8/3/2020, 9:53 AM

I purchase this last night and my card has been charged but I got no email and no download links. The little V is still spinning and has all night, and I have not refreshed the page or closed it as the page requested when I processed my credit card for payment. And it did go through, and it is so hard to get anyone to respond cause since Sony vegas sold this to you all the customer service is awful. So you have a short window to fix this before I go to social media and then file a fraud charge for taking my money and not giving me my product. Vegas user since it was with sonic foundry so get right Magix.

Comments

johnebaker wrote on 8/3/2020, 12:24 PM

@John-Demers

Hi and welcome to the forum - albeit the wrong one.

Vegas products have their own forum - see the Important post at the top of the video forum.

. . . . not giving me my product . . .

Did you go and get it using the link in the confirmation email you would have received along with the serial number - check your spam/junk box?

This topic will be closed.

Note: the forums are user to user forums not Magix Support or Sales.

John EB
Forum Moderator

Last changed by johnebaker on 8/3/2020, 12:31 PM, changed a total of 2 times.

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