After importing a video a black screen is displayed but the audio plays, I have changed the hardware acceleration to CPU as instructed but it still has the same outcome. What am I doing wrong?
Hi and welcome to the forum.
Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject.
We need more information to help diagnose the issue(s) you are having:
The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.
I would suggest you put this information in your profile signature so we do not have to keep asking for it.
As the issue occurs when adding video to the timeline.
Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.
Are you getting any error messages when importing the video, if so then please quote them in full or provide screen shots.
Are the graphics card/integrated GPU drivers up to date?
A screen shot of the Program settings, Device options tab would help.
John EB
Forum Moderator