Video Easy 6

tomtom_1990 wrote on 11/16/2013, 10:24 AM

Why am I only seeing a black screen!? Program is installed and updated to the latest version. The Videowandler 2 is installed ok and does not contain errors in device manager yet I cannot see MAGIX USB video converter in the advanced view when trying to generate a preview of the VHS. (Yes the scart cable etc are setup correctly).


Please help, I have followed the process on 2 different computers having only had the item 6 hours and I am on the verge of getting a refund tomorrow!


johnebaker wrote on 11/16/2013, 2:03 PM


We need more information :-

Windows version and whether 32 or 64 bit ?

Have you updated the drivers for the USB video converter?  They are available here under RYVT USB Device -  ensure that you select the correct ones.

The option to select the USB converter is on the Recording tab when you select Record - is this where it is not appearing?




Last changed by johnebaker on 11/16/2013, 2:03 PM, changed a total of 1 times.

Lateral thinking can get things done!

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Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.