Why am I only seeing a black screen!? Program is installed and updated to the latest version. The Videowandler 2 is installed ok and does not contain errors in device manager yet I cannot see MAGIX USB video converter in the advanced view when trying to generate a preview of the VHS. (Yes the scart cable etc are setup correctly).
Please help, I have followed the process on 2 different computers having only had the item 6 hours and I am on the verge of getting a refund tomorrow!