Hi,

I's accept slowdown on HD footage - but as I mainly deal with standard def this wasn't an issue.

The frame rate during preview seems fixed - doesn't matter if I use hi-def or standard footage, full-screen view of the video, untick the "reduce frame rate" option in that little drop down bottom left of the video player, or indeed fiddle with any of the settings for the program. The supplied demo looks like a complex multi-track project yet that too seems to preview at the same frame rate.

Sorry, I've no idea about turning on hardware acceleration or create proxy files as I can't find any mention of these in the program settings. The only mention I can find for hardware accel is for exporting MPEG-4/AVCHD and GPU acceleration for standard transistions..

I'm wondering - the demo version ran just fine, I uninstalled it prior to installing the paid for version. Could the previous version have left something behind that is interfering ?

Not sure what to add about the spec - its an i5-3230M processor, dual monitor (tried single monitor - still slow video preview).500GB built in H/D. Model is Acer Aspire E1-571 if that means anything ?  Should be enough for the mainly standard def I work with though I totally accept that with 1080p it won't be enough.

TTFN,

   Jon

Hi

The hardware acceleration setting you need is this one 'GPU acceleration for transitions'  in the programs settings

The proxy option is here in the projects settings

. . . . hardware accel is for exporting MPEG-4/AVCHD . . . .

With the GPU acceleration for transitions above turned on do not use the option in the export settings - it is unecessary and can cause issues.

. . . . Could the previous version have left something behind that is interfering ? . . . .

This should not affect the installation - you could have inserted the serial number you received for the full version into the installed trial version to unlock it and then be able to download the rest of the transitions, collages etc.

Certainly your computer spec is well up to coping with SD video with no problems.

I would suggest you try doing a program reset - File, Settings, Reset program settings to defaults - to see if this gives any improvement.

If that does not fix the problem and you want to try re-installing, then run the Magix Cleaner available here (page 2) after uninstalling and before you do the re-install.

John

Hi,

OK, I seem to be running a slightly different version to you, although I have run Help -> Online Update.

The first option you mentioned appears in a slightly different area of the page but is set as suggested.

As for the proxy option - it is not there ! There is "Play movie in a loop", "use settings as presets for new movies" and "automatically adjust new images ..." check boxes but the fourth box which appears on your screen shot does not appear on my dialog.

I have tried the cleaning wizard but no change.

The reason I re-installed when I purchased was because I tried the premium version but did not purchase the premium version.

Before I try re-installing, can you confirm that I won't have a prob registering the program a second time ?

I was wondering about uninstalling and then downloading and installing the same version instead of using the version on the CD, however I now notice the download is for a 2015 version so I'm guessing my licence key wouldn't work ?

Thanks for you help thus far.

Regards,

   Jon

PS: In case it helps, the program version is "MAGIX Movie Edit Pro 2014 Version 13.0.5.4 (UDTP)"

Hi

. . . . did not purchase the premium version . . . .

You must have the Basic version, the Plus and Premium versions are as I have shown, this unfortunately  means you cannot use proxy files to speed up preview and editing.

. . . . Before I try re-installing, can you confirm that I won't have a prob registering the program a second time ? . . . . .

There is no point in re-installing for the reason above.  For version prior to MEP 2015 you can activate the program three times before the activation counter needs to be reset.

MEP2015 has a different activation method which (IIRC) allows you to install on multiple computers, however you can only swap which computer you use once per month.

The MEP2014 serial number will not work with MEP2015

HTH

John

Hi

Have you checked that "Wave Driver" is selected in the "Program settings (Y key) > playback Tab".

Ss

Hi

Have you checked that "Wave Driver" is selected in the "Program settings (Y key) > playback Tab".

Ss

It was set to wavedriver. I tried setting it Direct Sound, just out of curiosity. Now, the video seems to play a number of frames at the correct frame rate - then the image simply freezes whilst the sound continues and the program remains fully responsive. Combine this with the fact that the variable-peed playback control is quite happy to play the video correctly during which sound is muted does seem to point to this being some kind of audio issue ?

TTFN,

   Jon

Hi

. . . . did not purchase the premium version . . . .

You must have the Basic version, the Plus and Premium versions are as I have shown, this unfortunately  means you cannot use proxy files to speed up preview and editing.

 

Oh, does this mean the basic version is crippled ?

 

 

. . . . Before I try re-installing, can you confirm that I won't have a prob registering the program a second time ? . . . . .

There is no point in re-installing for the reason above.  

I was thinking of re-installing just in case something hadn't worked. If I have three attempts available then I'll give it a try as I will have to get  a refund if I can't resolve this issue, which would be dissapointing as I really liked the demo version.

I'll see first whether my suspicion that that this is an audio related issue throws up any things to try before doing a re-install.

TTFN,

   Jon

Hi

Oh, does this mean the basic version is crippled ? Yes. If you want to call it that.

Are you sure the demo version was 2014? I would imagine any demo that you downloaded in the last couple of months would be the 2015 version which is 64 Bit and may be the reason it behaved differently. By the same token - where and when did you buy the CD version of 2014 (which is 32Bit) as I believe Magix would no longer be selling it?

Ss

Well, I gave up for a while as it looked like the project was postponed but now I need to resurect this.

I can confirm that audio is NOT the problem. Any further ideas why the video preview frame rate is so slow ?

TTFN,

   Jon

Hi

. . . . Any further ideas why the video preview frame rate is so slow . . . .

The comments:

. . . using the supplied sample video or a differet MP4 file instead . . . The disk uses does seem high . . . its just the preview in the editor that is unusable. . . . .

Your computer does not have enough RAM - 4GB is not enough for HD material.  This is the reason for the high disc activity, the software is having to unload and load data to / from the Windows swap file to RAM and the playback is pausing while this is completed.

Also see this topic about using proxy files and the Preview monitor settings.

HTH

John

Even if 4GB is too little for HD, I am editing SD footage, anyhow, the preview frame rate seems independant of video size. On SD, the disc usage appears to be mostly idle with regular blips every 1-2seconds.

Opening Movie Edit and loading then playing the demo increases memory usage by 6%. During playback disk usage seems to average about 10%.

With either HD or SD, playback is nice and smooth only if I use the variable playback speed control or the frame forward/reverse thumbwheel, it is only if I press "play" that the frame rate is low (or more correctly is dropping frames). The little drop-down to the left of the thumbwheel has "Reduce Resolution" and "Reduce Frame Rate", neither option seems to have any effect.

The frame drop rate is independant (as best as I can tell) of:

* Image size

* Source (different hard drives)

* Whether or not the video is playing full screen

* In the demo, effects such as picture-in-picture also have no effect on dropped frames.

* "Reduce Frame Rate" has no obvious effect

TTFN,

   Jon

PS:As mentioned previously, proxy isn't available on my version.

PPS: Using the variable speed playback control the video is smooth even at x4.5 and  x4.5 reverse, which is pretty cool !

**MIRACLE** It is now previewing correctly, yay!

"How did you fix it Jon" I hear you ask. Sadly I have no idea but will describe what I have been doing.

Yesterday I started playing with the DVD creation side of things. I created four video snippets of maybe 10 seconds, 4:3, PAL ('DV), to represent what will be my four video titles. I then created a fifth video which was 16:9, MP4, thinking I could specify this as the "intro" video (which I found you can't, but hey, I was learning). Anyhow, loading this widescreen video I was prompted to change the video window to match and I selected OK. 

 I didn't bother playing the videos - seemed no point, they were just added to test out the DVD menu side of things and I created a few test DVD's (as ISO's, not real physical DVDs).

Today, during a lapse of concentration, I pressed "play" whilst in the edit mode  for the fifth (widescreen) video and stone me if it didn't play back perfectly !

I re-opened the main project where I've been assembling the real video titles and YAY they work too.

So I can only assume there is some kind of "bug" which has been cleared by changing the preview window ? I've made absolutely no other changes - to the program or indeed the entire PC - that I'm aware of. Selecting other preview windows (even doing dumb things like switching to NTSC instead of PAL) does not re-introduce the error.

TTFN,

   Jon

Hi

I can only think that when you selected OK on the prompt, that it changed the project settings to a format (audio and video) that was more compatible with the footage you had on the timeline, thereby reducing the processing required to playback at the original incorrect project setting's resolution, frame rate and sample rate.

Ss