Video Rendering Issues Delayed and Jumbled

Christopher-Andrews wrote on 11/11/2020, 7:42 AM

Rig: https://www.userbenchmark.com/UserRun/33725467

So i am having a serious issue with the program. It is routinely de-syncing my audio with the video in the rendering process. I have used this program for years, with no issues. The settings used are basic normal settings.

Troubleshooting steps:

- Uninstalled and reinstalled

- Reset program

- Tried numerous export settings

 

Export mpeg-4 19020x1080 12000 kbs 44.1hz audio at 192 kbs.

In addition to this, i rendered out a file, that runs perfectly within my program, but upon export the video is slowed, jumbled, and messed up. This recently happened with in the last month since i last used it. Cant reach support, there is no option to when searching through the options... Honestly is incredibly frustrating as it means i will have to learn a new editing program if i cant find a fix for this.

Comments

johnebaker wrote on 11/11/2020, 8:13 AM

@Christopher-Andrews

Hi and welcome to the forum

. . . . It is routinely de-syncing my audio with the video in the rendering . . . .

This is a common issue with many video editors and is usually caused by the source video - analyse the source video with MediaInfo and post the results from the text view.

The link you provided for your computer spec is not user friendly, we should not have to wade through data in that format to find what you have.

See my signature as an example of what is required and put you computer specs in your signature.

John EB
Forum Moderator

 

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 11/11/2020, 8:14 AM

@Christopher-Andrews

Hi Christopher.

Are the files in the project either from a new phone of a screen capture device?

If so they may well be producing variable frame rate files which, depending on how much the frame rates vary second to second, MEP can not handle. It can not add or subtract the extra frames needed to produce a constant frame rate video, so the result export is jumbled as it tries to put the file into a constant frame rate file. As the frame rates for the audio and video are also not then the same, the audio will go out of sync with the visuals.

Either find a way or setting that produces constant frame rate video files or convert them into constant frame rate file with the use of a free program such as Handbrake or similar.

If that is not the case please give more information on the files by using another free program called MediaInfo and post the results of an offending files' data here please.

Ps. Excellent system.

Ray.

Last changed by CubeAce on 11/11/2020, 8:14 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Christopher-Andrews wrote on 11/11/2020, 5:40 PM

Okay Boys, so here is the pic regarding the files, it seems no its not the case that they are variable, i even have it set to non variable but CFR in action mirillis. So im not sure whats happening. Ive been using magix since 2008, long time supporter, know how to use everything, and this is a real bummer, and i really hope there can be some sort of solution. Also i do apologize for my lack of posting a more concrete form of my specs, i just figured it would give good detail on my current specs well enough :)

CubeAce wrote on 11/11/2020, 6:48 PM

@Christopher-Andrews @johnebaker

Hi Christopher.

Personally I didn't have any trouble seeing your machine specs. Open one spec and the others opened at the same time.

The only thing I'm seeing which I don't see often is the six audio streams. Are you recording game play?

That and the M=1 N=12 numbers.

How are the audio streams coming out of MEP?

I confess I have yet to have any dealings with using 5.1 surround sound within MEP or if it has any effect on editing.

I also have no prior experience of dealing with Action Mirillis.

One final thought. You show in your original images you are exporting at 44kHz and yet the source files are at 48kHz. I don't know it that would cause problems either.

This may be one for John.

Ray.

 

Last changed by CubeAce on 11/11/2020, 6:51 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Christopher-Andrews wrote on 11/11/2020, 8:48 PM

Thanks Ray, yea like i said, i have actually used these settings as per normal for the last like12 years haha. So i just don't understand why its happening, the best thing i can do is show a video file playing in magix, then again the rendered version.

@Christopher-Andrews @johnebaker

Hi Christopher.

Personally I didn't have any trouble seeing your machine specs. Open one spec and the others opened at the same time.

The only thing I'm seeing which I don't see often is the six audio streams. Are you recording game play?

That and the M=1 N=12 numbers.

How are the audio streams coming out of MEP?

I confess I have yet to have any dealings with using 5.1 surround sound within MEP or if it has any effect on editing.

I also have no prior experience of dealing with Action Mirillis.

One final thought. You show in your original images you are exporting at 44kHz and yet the source files are at 48kHz. I don't know it that would cause problems either.

This may be one for John.

Ray.

 

 

CubeAce wrote on 11/12/2020, 1:23 AM

@Christopher-Andrews @johnebaker

Hi Christopher.

It is not even playing correctly within MEP on your recorded video.

If you are showing all recorded tracks then there is something wrong. There should be three sets of stereo sound files taking up three audio tracks and not one track with all sound files in it.

It could be that earlier versions of MEP could not pick up on the additional channels and ignored them. I don't know.

If you are not exporting in 5.1 surround sound you need to turn off the rear pair and centre and sub sound channels in your screen recorder or be able to split the sound into the correct channels in MEP.

It sounds and looks like MEP is trying to separate the tracks and playing them sequentially in a staggered arrangement rather than in sync. Possibly due to sound buffer problems.

Another solution that comes to mind is possibly to change the sound settings in MEP to the following.

And see if that helps but you will still have to activate 5.1 surround sound in the sound mixer.

If all of that fails await Johns' reply.

I think John EB has more experience in dealing with multiple sound channel recordings.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 11/12/2020, 6:48 AM

@Christopher-Andrews, @CubeAce

Hi

Thanks for the MediaInfo analysis and video clip.


. . . .  six audio streams. Are you recording game play? . . . .That and the M=1 N=12 numbers. . . .

I assume this is recorded with Mirillis Action 4 Gameplay and screen recorder - were you also recording a webcam at the same time?

From the MediaInfo data, at first glance the video looks like a fairly standard AVC with AC3 Surround Sound, however it does have a few 'oddities'

  1. it is long GOP ( Ray - N=120 ) - though this should not cause an issue - I have tested MEP with similar long GOP video and it imports/exports fine, normally the GOP length is the same as the frame rate or 1/2 the framerate - the screen recorder is using, or has been set up if the options exist to use, long GOP to preserve the framerate
     
  2. audio is AC3 5.1 Surround sound this in itself is OK, however:-
     
  3. the video is in an MP4 file container which, while not 'illegal', with AC3 audio it is not common to see. Encoding AC3 in the mp4 file format is known to cause issues with audio in players and may in video editors as well. The standard file container format for AVC + AC3 Surround Sound is .m2ts (AVCHD)

I would suggest you try the following:

  1. Install Quicktime Essentials and try re-importing the video into MEP again.
     
  2. Use Handbrake to change the container file format to .m2ts (AVCHD).
     
  3. Not record in AC3 Surround sound if it is not essential - AAC it the 'standard for MP4 file format.

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 11/12/2020, 5:19 PM

@Christopher-Andrews @CubeAce @johnebaker

Hi

As well as exporting 48kHz audio to 44.1kHz you are converting 60fps (NTSC) to 25fps (PAL) framerate so a bit of a mishmash. Edit - actually you are using 60fps but the GOP is one that would be used for PAL - should be 30 or 60

5.1 should not cause problems in itself although using Direct sound instead of Wave Driver can make preview in MEP less smooth. You do not appear to be exporting as 5.1 in your export template so probably best to stick to Stereo for the record stage.

Also, a long GOP of N=120 frames means that there is only one frame every 120 that has the full picture information and all the rest need to be "heavily" decoded for playback and re encoding. Could maybe try increasing the CPB (Coded Picture Buffer) to 2000 or 3000 in the advanced encoder settings, and in future record or export all at an NTSC frame rate with a GOP as recommended by John in 1).

Have you tried exporting without Hardware encoding ticked in the advanced encoder settings ie. Software only?

You appear to be on MEP2021 but are you on the most recent patch?

Peter

Last changed by Scenestealer on 11/12/2020, 5:24 PM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.