Video setting unavailable?

AAProds wrote on 10/25/2021, 10:59 PM

@dwgomola Got them here (MEP 2021).

File>Settings>Movie...

CubeAce wrote on 10/26/2021, 1:03 AM

Hi.

If you have recorded in H256 you will need to download the Microsoft HEVC decoder from the Microsoft website for the program to be able to 'see' the video files.

Ray.

johnebaker wrote on 10/26/2021, 4:10 AM

@dwgomola

Hi

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full.

Download and install MediaInfo, analyse one of the clips and post the results, if you are not familiar with MediaInfo see this tutorial on how to setup MediaInfo and analyse a video clip.

John EB
Forum Moderator

dwgomola wrote on 10/26/2021, 8:30 AM

@dwgomola

Hi

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full.

Download and install MediaInfo, analyse one of the clips and post the results, if you are not familiar with MediaInfo see this tutorial on how to setup MediaInfo and analyse a video clip.

John EB
Forum Moderator

I edited my topic above and here it is also.

Video: AMD Radeon Pro WX 3100 4GB

PC: HP Z4 G4 Workstation, x64; Intel(R) Xeon(R) W-2123 CPU @ 3.60GHz 3600 Mhz, 4 Cores, 8 logical processors

Windows 10 Pro 10.0.19043 Build 19043

Magix Movie Edit Pro Premium Version 10.0.1.18 (UDP3)

In Canon R5, I am set to 4K-U, 59.94 fps, ALL-I. Even 29.97 fps doesn't work properly using ALL-I. I was shooting 4K-U, 29.97, IPB and I was able to use MAGIX at one of the video settings. However, I want to work with more detail.

dwgomola wrote on 10/26/2021, 8:32 AM

@dwgomola Got them here (MEP 2021).

File>Settings>Movie...

I tried this without luck. Mine also looks a bit different. I import the video and the clip is white rectangles. It plays sounds but no video.

dwgomola wrote on 10/26/2021, 8:34 AM

@dwgomola

Hi.

If you have recorded in H256 you will need to download the Microsoft HEVC decoder from the Microsoft website for the program to be able to 'see' the video files.

Ray.

I recorded in MP4

emmrecs wrote on 10/26/2021, 9:10 AM

@dwgomola

You have still not followed @johnebaker's request about the MediaInfo data on your video files. Please help us to help you by fully answering ALL questions we ask.

I also note two pieces of data from your "specification" details:

Intel(R) Xeon(R) W-2123 CPU @ 3.60GHz

and

Magix Movie Edit Pro Premium Version 10.0.1.18

The processor does not include an intel GPU (I think) and that version of the program (if your numbers are correct) is very old indeed. The current latest version is 21.0.1.92. Both these factors are extremely likely to be not helping you to resolve this problem.

Jeff
Forum Moderator

CubeAce wrote on 10/26/2021, 9:19 AM

@dwgomola

Fare enough. I just looked at your camera specs to see if it was a possibility.

You don't appear to have any usable GPUs. In the program Go to File /Settings / Program / Device options and make sure that the Import: Processing: and Export boxes are all set to Microsoft WARP. If that option doesn't exist are they set to CPU?

The CPU may not be capable of reproducing 4K files.

Ray.

dwgomola wrote on 10/26/2021, 9:27 AM

@dwgomola

You have still not followed @johnebaker's request about the MediaInfo data on your video files. Please help us to help you by fully answering ALL questions we ask.

I also note two pieces of data from your "specification" details:

Intel(R) Xeon(R) W-2123 CPU @ 3.60GHz

and

Magix Movie Edit Pro Premium Version 10.0.1.18

The processor does not include an intel GPU (I think) and that version of the program (if your numbers are correct) is very old indeed. The current latest version is 21.0.1.92. Both these factors are extremely likely to be not helping you to resolve this problem.

Jeff
Forum Moderator

You are right, I didn't do the MediaInfo part. I didn't have time this morning and wanted to answer the easy answers first. It's coming. Regarding the software, I've purchased upgrades twice in the past 3 or 4 years and this is what I have. I even contacted customer service because, on my last purchase, I got all the "extras" and not the software. They said when I run the upgrade it will be there. This is what I got.

dwgomola wrote on 10/26/2021, 9:33 AM

@dwgomola

Hi

We need more information:

Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full.

Download and install MediaInfo, analyse one of the clips and post the results, if you are not familiar with MediaInfo see this tutorial on how to setup MediaInfo and analyse a video clip.

John EB
Forum Moderator

I edited my topic above and here it is also.

Video: AMD Radeon Pro WX 3100 4GB

PC: HP Z4 G4 Workstation, x64; Intel(R) Xeon(R) W-2123 CPU @ 3.60GHz 3600 Mhz, 4 Cores, 8 logical processors

Windows 10 Pro 10.0.19043 Build 19043

Magix Movie Edit Pro Premium Version 10.0.1.18 (UDP3)

In Canon R5, I am set to 4K-U, 59.94 fps, ALL-I. Even 29.97 fps doesn't work properly using ALL-I. I was shooting 4K-U, 29.97, IPB and I was able to use MAGIX at one of the video settings. However, I want to work with more detail.

MediaInfo:

General
Complete name : D:\2021\2021-10-25\H52A6454.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/avc1/CAEP)
File size : 2.13 GiB
Duration : 19 s 520 ms
Overall bit rate mode : Variable
Overall bit rate : 939 Mb/s
Encoded date : UTC 2021-10-25 18:48:43
Tagged date : UTC 2021-10-25 18:48:43

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L6.2
Format settings : 1 Ref Frames
Format settings, CABAC : No
Format settings, Reference frames : 1 frame
Format settings, GOP : N=1
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 19 s 520 ms
Bit rate mode : Variable
Bit rate : 939 Mb/s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 1.889
Stream size : 2.13 GiB (100%)
Language : English
Encoded date : UTC 2021-10-25 18:48:43
Tagged date : UTC 2021-10-25 18:48:43
Color range : Full
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 19 s 499 ms
Bit rate mode : Constant
Bit rate : 256 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 603 KiB (0%)
Language : English
Encoded date : UTC 2021-10-25 18:48:43
Tagged date : UTC 2021-10-25 18:48:43

Other
ID : 3
Type : Time code
Format : QuickTime TC
Duration : 19 s 520 ms
Bit rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Time code of first frame : 01:20:55;30
Time code, striped : Yes
Language : English
Encoded date : UTC 2021-10-25 18:48:43
Tagged date : UTC 2021-10-25 18:48:43

johnebaker wrote on 10/26/2021, 9:39 AM

@CubeAce

Hi Ray

. . . . You don't appear to have any usable GPUs. . . . .

@dwgomola has an AMD Radeon Pro WX 3100 4GB which supports DX12.

John EB

johnebaker wrote on 10/26/2021, 9:50 AM

@dwgomola

Hi

Thanks for the MediaInfo data - that rules out the source video - it is 4K UHD AVC encoded with AAC audio - ie Movie Edit Pro should import that with no issue.

If the Movie Edit Pro (MEP) Premium version number is 10.0.1.18 (UDP3) then this is Movie Edit Pro 16 which does not support 4K UHD video - this was introduced with MEP 2014.

John EB

CubeAce wrote on 10/26/2021, 10:32 AM

@johnebaker

Hi John.

That's a 2GB file for a 19 second clip. 939 Mbps.

Is that not going to cause a bottleneck somewhere?

Ray.

johnebaker wrote on 10/26/2021, 10:55 AM

@CubeAce

Hi Ray

. . . . That's a 2GB file for a 19 second clip. 939 Mbps . . . .

It is a 4K UHD AVC-I (all Intra) video file and as the Chroma subsampling is 4:2:0 it should import with no issues, however as you say without a reasonably high spec system, as @dwgomola has, there may be some bottlenecking.

John EB

dwgomola wrote on 10/26/2021, 10:56 AM

@dwgomola

Hi

Thanks for the MediaInfo data - that rules out the source video - it is 4K UHD AVC encoded with AAC audio - ie Movie Edit Pro should import that with no issue.

If the Movie Edit Pro (MEP) Premium version number is 10.0.1.18 (UDP3) then this is Movie Edit Pro 16 which does not support 4K UHD video - this was introduced with MEP 2014.

John EB

I've been a member since 2016. I said this to someone else that I've purchased upgrades (the last one I purchased was in 2020) but when I install the link I receive, I get all the "stuff" that comes with it but I don't get the software upgrade. I even contacted Customer Service about it and they said I would get it when I installed. I looked on their website to see if the latest version I own is listed anywhere. I couldn't find that. Do you know if there is a place to find that out?

johnebaker wrote on 10/26/2021, 2:11 PM

@dwgomola

Hi

Look under Help, About in the program and post a screenshot of what you see, we will be able to see which version you have - do erase/block out your serial number before posting the screenshot.

John EB

dwgomola wrote on 10/26/2021, 4:59 PM

@dwgomola

Hi

Look under Help, About in the program and post a screenshot of what you see, we will be able to see which version you have - do erase/block out your serial number before posting the screenshot.

John EB

Do you need to see the entire screen? I paid for an upgrade in 202 sometime so apparently it was never installed.

browj2 wrote on 10/26/2021, 5:40 PM

@dwgomola

Hi,

You have MEP2020 at version 19.x.x.x. MEP2021 is version 20.x.x.x.

You cannot install the additional content (all the "stuff" - were there additional plugins?) without first installing the corresponding version of the program. Note that the upgrade will replace the previous version and has done so for the last few years. This was not always the case; MEP20216 was the last version that did not get replaced and I still have it.

John CB

johnebaker wrote on 10/26/2021, 6:37 PM

@dwgomola

Hi

After some digging into specifications - AVC-Intra is not supported in Movie Edit Pro.

There are 2 options:

Convert the video to a supported format using a converter such as Handbrake to h.264/AVC IPB encoded format

or
upgrade to Video Pro X and pay the small fee for the AVC-Intra import codec.

If wish to continue recording AVC-Intra with the Canon R5 then option 2 may be the better option, if not for future recording, the to 4K UHD 59.94p IPB: Approx. 230 Mbps, camera video/bitrate setting should be OK with MEP, you can test this with a shortr video recording from the camera.

John EB

Scenestealer wrote on 10/26/2021, 6:46 PM

@dwgomola @johnebaker

In Canon R5, I am set to 4K-U, 59.94 fps, ALL-I. Even 29.97 fps doesn't work properly using ALL-I. I was shooting 4K-U, 29.97, IPB and I was able to use MAGIX at one of the video settings. However, I want to work with more detail.

This is the problem - Movie Edit Pro can not use All Intra AVC. Video Pro X can but with a paid codec upgrade.

The R5 can shoot IPB InterFrame AVC but only @ 230Mbps but a better alternative might be to shoot HEVC "MOV: MP4 H.265 Canon Log on" which can record at 340Mbps, although you would still need to purchase an HEVC codec upgrade for MEP export of HEVC ( about $5).

Peter

dwgomola wrote on 10/26/2021, 7:02 PM

@dwgomola @johnebaker

In Canon R5, I am set to 4K-U, 59.94 fps, ALL-I. Even 29.97 fps doesn't work properly using ALL-I. I was shooting 4K-U, 29.97, IPB and I was able to use MAGIX at one of the video settings. However, I want to work with more detail.

This is the problem - Movie Edit Pro can not use All Intra AVC. Video Pro X can but with a paid codec upgrade.

The R5 can shoot IPB InterFrame AVC but only @ 230Mbps but a better alternative might be to shoot HEVC "MOV: MP4 H.265 Canon Log on" which can record at 340Mbps, although you would still need to purchase an HEVC codec upgrade for MEP export of HEVC ( about $5).

Peter

Thank you Peter

dwgomola wrote on 10/26/2021, 7:04 PM

@dwgomola

Hi

After some digging into specifications - AVC-Intra is not supported in Movie Edit Pro.

There are 2 options:

Convert the video to a supported format using a converter such as Handbrake to h.264/AVC IPB encoded format

or

upgrade to Video Pro X and pay the small fee for the AVC-Intra import codec.

If wish to continue recording AVC-Intra with the Canon R5 then option 2 may be the better option, if not for future recording, the to 4K UHD 59.94p IPB: Approx. 230 Mbps, camera video/bitrate setting should be OK with MEP, you can test this with a shortr video recording from the camera.

John EB

Thank you John. I will do a test. Thanks for all your help.