What's wrong with the new Magix Chroma Key Green Screen?

friendflyer wrote on 7/31/2020, 12:14 AM

I decided to purchase the new MEP Pro Premium (Version 19.0.2.58 UDP3 UG Code 8445 KA2) as I have been using MEP Pro Plus for several years without any issues however I'm have problems with the new Chroma Key (Green Screen) effect. Two problems:

1. In the previous 2016 version all I had to do was click the 'Stamp' button and then adjust the effect. This worked fine for four years without problem. Now the new MEP Pro Premium 'Stamp' button only turns the green screen gray and does not remove the gray no matter how you adjust it. The only way I can remove my green screen is by using the 'Color' button to specifically remove the color selected. Even when I use this the quality is still very poor compared to earlier version. Any solutions?

2. The second problem is that in the 2016 version I could save the chroma key as a video effect and then apply to all my other files however in the newer version I can't do that. This is incredibly frustrating because I have to repeat the chroma key adjustments for each file.

What is the purpose of buying a newer version if it's more difficult than the previous version? I have uploaded a video to show you the 2016 and the 2020 versions side by side. If you can't see the video here than I uploaded it to YT here:

Thanks for any suggestions. Have a nice day.

 

Specs: Windows 10 64 bit (version 1909, OS build 18363.959)

Processor Intel Core i7-6700 CPU @3.4GHz

Installed RAM 16.0 GB

NVIDIA GeForce GT 720

2020 MEP Pro Premium (Version 19.0.2.58 UDP3 UG Code 8445 KA2)

Comments

CubeAce wrote on 7/31/2020, 3:18 AM

@friendflyer

Hi.

You are not the only person to have had a problem with the Chroma Key feature in the newer versions of MEP.

We have seen similar posts here before with people just as frustrated. I don't think in this instance that your computer specs will make any difference to the outcome but it seems the quality of the green screen you use and the lighting may do as the newer version of the chroma key editor is more sensitive than the old one.

You can see the problem in another post here.

Ray.

Windows 10 Enterprise. Version 2004 OS build 18041.388. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code.

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU and Intel UHD Graphics 630 Vers 27.20.100.8336, with 32GB of 2133MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 320gig Toshiba M2.1 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 8TB of three external WD drives for backup.

NVIDIA G Force GTX 1650 Super. DCH Driver version 442.92. 1280 CUDA cores. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 19.0.2.58.

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

johnebaker wrote on 7/31/2020, 4:09 AM

@friendflyer

Hi

This is, as @CubeAce has commented, a known issue - it does work correctly with specific shades of green, other shades turn grey.

The workaround as you have found is the Chromakey Color option.

. . . . 2016 version I could save the chroma key as a video effect . . . .

The option is under the same button as in 2016, or do you have a different issue, eg it actually does not save the effect?

John EB
Forum Moderator

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

friendflyer wrote on 8/2/2020, 3:14 AM

The option is under the same button as in 2016, or do you have a different issue, eg it actually does not save the effect?

John EB
Forum Moderator

As you see in this screen shot when I select the file and press the "-" button I can copy video effects but when when I press Shift + "-" to apply it does NOT paste the chroma key effect (as it did in the 2016 MEP). However when I save the file's effects (Alt+-) I get the exact same selection and when it is loaded it DOES paste the chroma key so for some reason I can't copy/paste effects inclusive of chroma key. Not sure why. Do you think there is any hope that an update will be offered that will correct this chroma key problem?...Thanks for your comments above

 

emmrecs wrote on 8/2/2020, 3:42 AM

@friendflyer

I know, from contact with Magix Support, that a new version of MEP is due for release imminently so I doubt very much whether there will be any further updates to MEP 2020.

Clearly, if your Update Service is still current you will receive this new version automatically.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 8/2/2020, 4:48 AM

@friendflyer

Hi

It appears we are talking at cross purposes here.In your first post:

. . . . in the 2016 version I could save the chroma key as a video effect . . . .

This I took as being this option, which saves the Chromakey Effect settings used.

Whereas

. . . . press the "-" button I can copy video effects but when when I press Shift + "-" to apply it does NOT paste the chroma key effect . . . .

This option saves all the selected effects added to a clip as single suite of effects.

Two very different functions.

 

. . . . press the "-" button I can copy video effects but when when I press Shift + "-" to apply it does NOT paste the chroma key effect . . . .

I do not see the Chromakey option in either of the images you posted above, they appear to be identical !

Using the - key to copy effects and Shift + - to paste effects works for me including Green screen (Green box) - same version 19.0.2.58

HTH

John EB

Last changed by johnebaker on 8/2/2020, 4:49 AM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.