Lane-Tyler wrote on 12/19/2022, 3:35 AM

Forced to update to "Vegas Pro 20"- yet there is no "Vegas Pro 20" Forum there is vegas bla bla and bla bla, but not what I am using. GET YOUR SHIT TOGETHER!.... and now my Serial number doesn't work.... I WANT SUPPORT NOT A FORUM! I'm going to switch to another company because of lack of support. Been a user since Sonic Foundry. TERRIBLE !!!!!!!!!


Lane-Tyler wrote on 12/19/2022, 3:36 AM


Nothing but complaints on my side... HELP ME SONY!!! not John from Kentucky.

johnebaker wrote on 12/19/2022, 3:51 AM



See post 2, and 4 through 6 in the important posts here.

This topic will be closed

John EB
Forum Moderator

Last changed by johnebaker on 12/19/2022, 3:52 AM, changed a total of 1 times.

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 22H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.