When I hit the burn button the dvd drawer keeps opening

brdlyrndy wrote on 11/28/2017, 1:49 PM

(Photo Story Easy) I have a 4k camera, two dvd burners one being a bluray burner, 16 GB ram, and 8 core processor. When I hit the button to burn a project, the wrong drawer opens. In setting up the burn option I do hit the bluray button.

Comments

emmrecs wrote on 11/28/2017, 2:02 PM

Hi.

I don't have Photo Story Easy but I'm going to hazard a guess that the burning screen you see is similar to the one pictured below (this is actually in Video Pro X):

If so, look at the two red boxes I have drawn on the screenshot; the larger box shows which of my two burners has been selected and the drop down arrow on the right allows me to select the other burner if I wish to do so. Do you have a similar option to choose which burner is used?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 11/28/2017, 4:21 PM

Hi

. . . . the wrong drawer opens . . . .

What drive descriptors do you see in the Photostory recorder option as shown in the image below - as you can see I have a DVD and a BD writer, they are clearly identified correctly and the appropriate one opens as selected from the burner selection drop down for DVD and BD, including when I select the DVD drive when burning a BD, the DVD opens for a disc to be inserted.

John EB

 

Last changed by johnebaker on 11/28/2017, 4:21 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

brdlyrndy wrote on 11/28/2017, 5:40 PM

Thank you for responding. I did have the wrong burner in the drop down window.

brdlyrndy wrote on 11/28/2017, 5:43 PM

Hi.

I don't have Photo Story Easy but I'm going to hazard a guess that the burning screen you see is similar to the one pictured below (this is actually in Video Pro X):

If so, look at the two red boxes I have drawn on the screenshot; the larger box shows which of my two burners has been selected and the drop down arrow on the right allows me to select the other burner if I wish to do so. Do you have a similar option to choose which burner is used?

Jeff


Thank you, that was the answer, so often you don't get one. When you do, your day is made.