When I hit the burn button the dvd drawer keeps opening

brdlyrndy wrote on 11/28/2017, 1:49 PM

(Photo Story Easy) I have a 4k camera, two dvd burners one being a bluray burner, 16 GB ram, and 8 core processor. When I hit the button to burn a project, the wrong drawer opens. In setting up the burn option I do hit the bluray button.

Comments

emmrecs wrote on 11/28/2017, 2:02 PM

Hi.

I don't have Photo Story Easy but I'm going to hazard a guess that the burning screen you see is similar to the one pictured below (this is actually in Video Pro X):

If so, look at the two red boxes I have drawn on the screenshot; the larger box shows which of my two burners has been selected and the drop down arrow on the right allows me to select the other burner if I wish to do so. Do you have a similar option to choose which burner is used?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 11/28/2017, 4:21 PM

Hi

. . . . the wrong drawer opens . . . .

What drive descriptors do you see in the Photostory recorder option as shown in the image below - as you can see I have a DVD and a BD writer, they are clearly identified correctly and the appropriate one opens as selected from the burner selection drop down for DVD and BD, including when I select the DVD drive when burning a BD, the DVD opens for a disc to be inserted.

John EB

 

Last changed by johnebaker on 11/28/2017, 4:21 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

brdlyrndy wrote on 11/28/2017, 5:40 PM

Thank you for responding. I did have the wrong burner in the drop down window.

brdlyrndy wrote on 11/28/2017, 5:43 PM

Hi.

I don't have Photo Story Easy but I'm going to hazard a guess that the burning screen you see is similar to the one pictured below (this is actually in Video Pro X):

If so, look at the two red boxes I have drawn on the screenshot; the larger box shows which of my two burners has been selected and the drop down arrow on the right allows me to select the other burner if I wish to do so. Do you have a similar option to choose which burner is used?

Jeff


Thank you, that was the answer, so often you don't get one. When you do, your day is made.