On the 18/06/2021 I purchased the Samplitude Pro X6 Suite, which comes with an upgrade to Spectralayers Pro 8, which was released on the 22/06/2021. Does anybody know how I can get my upgrade codes, or how long I'm expected to wait for ?
@alex-compton There is some talk about this in the Samplitude forum and the users there said that it took several weeks in the last year to get the upgrade code. So I think you have to wait a little bit.
Your thread was closed because it was a duplicate of this thread and you were told about it.
Magix will issue the SN's for Spectralayers once they receive them from Steinberg, not before, which should be obvious. As well, the last time there was an offer like this, the first issue of the upgraded program from Steinberg was full of bugs and it took a while before they were sorted out. Do you want a buggy version so that you can complain even more?
No John. What I want is the software I paid for or further information about it’s delivery or further delay. Listen to yourself. I shouldn’t care about delivery because the software is “probably buggy”? do you mean like x3, x4, x5?
I bought the suite because it was advertised that Spectralayers 8 would be available upon release. It’s been two weeks. Support has offered no further info. I’d like one or the other… apparently that is too much to ask.
I really love Samplitude but Magix is a convoluted mess of a company. And they will do anything to make a sale no matter how long it takes to make good on promises.
@Stephen-Winkelman Last year it also took about three or four weeks after the release of SpectraLayers 7 until the serials were sent out. If you want it now you can upgrade directly from Steinberg or else wait a little bit more. This shouldn't be an issue because you already can use version 7.
I get it. It is much too much to ask for… I can not expect the product I paid for or a general eta or update from support. I do not deserve it. “v8 upon release” was just a shifty marketing ploy. It worked. That is why I bought the suite 👏