johnebaker wrote on 3/15/2023, 10:40 AM



Look at the top of every forum page - there you will find a Support link, select the product you have scroll down to the bottom of the next page and select Contact Support - follow though the dialogs.

John EB
Forum Moderator

VPX 15, Movie Studio 2024, 2023, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB HDD (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Larry-Mitchell wrote on 3/15/2023, 10:44 AM

Thank you for your response.

I finally found it at . It was hidden very well. Ha!

dustin-d wrote on 6/24/2023, 5:33 AM

Thank God you found it I gonna check it. and thanks I am also facing the same issue.

Johnandrew wrote on 7/18/2023, 12:46 AM

Did you find a solution to your problem.?

nathan1 wrote on 8/6/2023, 1:36 AM

Enter your contact information and a brief description of the issue you are experiencing.