If you were using the free Online Album - see this post.
If you have purchased one of the Online album packages check that you are using the correct URL in your online settings and if you also have a domain name pointing to the album, check that you have it correctly set up.
Hello John, you responded to a question I had a few years ago. I'm having the same problem again. I have a paid subscription to Magix Online World, however I'm unable to access my Magix Online Album Premium. The following error message is what I get every time. Can you help me?
The connection has timed out
The server at www.magix-photos.com is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
browj2 I've tried changing my browser from Microsoft Edge, to Google Chrome to Firefox. I've installed the latest version of Adobe flash and updated my Java. None of this has helped. Do you think it could be something in my PC settings?