Will not export video from SONY camera loaded with encoder

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emmrecs wrote on 11/17/2021, 8:00 AM

@johnebaker

Hi John.

Thanks for this suggestion. Unfortunately, it can (and does) happen, for me at least, with new projects also!

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Jim-Dessauer wrote on 11/17/2021, 8:32 AM

I tried that and several other things. Sometimes the project closes, but not the program. I can live with it until Magix comes up with a system fix...

Jim-Dessauer wrote on 11/22/2021, 7:41 PM

I thought my initial problem was solved by upgrading to Version 13, but it was not. Import of the video with audio went fine. I just finished editing the piece, but on exporting I got the same audio error I was getting prior to using version 13.

 

 

johnebaker wrote on 11/23/2021, 5:44 AM

@Jim-Dessauer

Hi Jim

Can you post a MediaInfo analysis of the exported clip and a screenshot of the export dialog/preset you used.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Jim-Dessauer wrote on 11/24/2021, 10:00 AM

I realized I had used a short clip of the old audio. Changing that seems to have done the trick. The MP4 at full hd is processing right now. I hope to have it on YouTube by Monday. Thanks for your great help and have a great Thanksgiving. Jim