I work for a non-profit radio reading service. We have SF 13 on a PC running Windows 10. SF will periodically not play audio. I can see the wave form on the screen, but there is no audio coming out. A reboot of the machine will sometimes fix this problem. Any thoughts? Secondly, Our service runs a piece of broadcast automation software called Audio Vault Flex. It's primary audio format are WAV files. SF will not open any WAV files created in Audio Vault. I could play the file from Audio Vault recording it into SF. Unfortunately, this is not a preferred way of getting around this as we have programs running between 30 and 60 minutes. I'd appreciate any help on this matter also. I haven't been able to get any help from MAGIX because they say my copy is too old, and they won't allow me to buy a voucher. To reiterate, we're running SF Audio Studio 13, (Purchased & installed in September, 2019), on a Windows 10 PC. Thanks in advance for any help.