MAGIX Help Center

Black preview screen - only the audio is playing (Engine 2)

Sometimes after importing a video, the preview screen remains black and only the sound is played. The solution for this problem is very simple!

  • Start the software and click on "File > Settings > Program > Import/Export".
  • Uncheck the options "Hardware encoding during export where possible" and "Hardware acceleration for playback if possible".

Does this fix the preview? If not, you also need to change the " Video Mode " setting:

  • To do so, select  "File > Settings > Program > Display options" and switch to "Compatibility mode (Video for Windows)".