MAGIX Help Center

Error with file "igdrclneo64.dll"

Should a malfunction of the file "igdrclneo64.dll" occur in connection with the use of VEGAS Pro or VEGAS Movie Studio, please read the following articles: 

Help cannot open vegas pro unmanaged exception...
Faulting module name igdrclneo64.dll 

If the problem persists, switch off the option "Enable OpenCL/GL Interop".

  1. Click on "Options > Preferences > Intern".
  2. Search for "OpenCL" in the search field.
  3. Change the "OpenCL/GL Interop" setting from "TRUE" to "FALSE" by placing an "F" in the appropriate field.
  4. Select "Apply" and "Click" OK.

Should a malfunction of the "igdrclneo64.dll" file occurs when using Movie Edit Pro, Video Pro X and Photostory Deluxe, please perform the following steps:

  1. Click HERE to uninstall the Intel graphic Driver.

To reinstall the latest Intel drivers, we recommend downloading the drivers via the "Intel Driver and Support Assistant".

  1. Download the "Intel Driver and Support Assistant".
  2. Install the latest drivers available for your Intel graphic card.