MAGIX Help Center

How to install Web Designer, Designer Pro, Photo & Graphic Designer

Please deactivate the program via "Help > Deactivate program" and then restart it.
If you are now asked to activate the program, enter the corresponding serial number and the mail address already used.

If the problem persists, please uninstall the software via the Control Panel.

  1. Select "Start" > "Control Panel" > "Programs and Features".
  2. Locate your program and select "Uninstall".

Then delete the following folder, depending on your software version:

  • C:\ProgramData\MAGIX\[your MAGIX software]\
  • C:\ProgramData\MAGIX\Web Designer (Premium)\17\
  • C:\ProgramData\Xara\[your Xara software]\
  • C:\ProgramData\Xara\Xara Designer Pro X\17
  • C:\ProgramData\MAGIX\[your MAGIX software]\
  • C:\ProgramData\MAGIX\Web Designer (Premium)\18\
  • C:\ProgramData\Xara\[your Xara software]\
  • C:\ProgramData\Xara\Xara Designer Pro X\18

If you do not see the "ProgramData" folder, you must first display hidden folders.
To do this, go to "Folder Options" in the Control Panel and set the option "Show all files and folders" under "View" under "Hidden files and folders". 

Now you can log in to your account on www.magix.com, click on "My Products", download your software and start the installation procedure.

How to download your software