MAGIX Help Center

My capture devices cannot be recognized

Based on the privacy settings that have been set for the system, access to the external recording devices (webcam, microphone, USB recording device) may have been disabled.

  • Press the key combination "Windows + i" to open the system settings.
  • Select "Privacy" >> "Camera". 
  • Select "Allow apps to use my camera" and click on "On".
  • Apply this steps for all capture devices (Microphone, USB Capture Device)