MAGIX Help Center

Reinstalling Photostory Deluxe

For optimal results, follow these steps to reinstall your software:

  • Click HERE to download the "Microsoft FixIt tool".
  • Open Microsoft FixIt and select "Next".
  • Now click on "Uninstalling"
  • Select the entry "MAGIX Photostory Deluxe" and click on "Next". 

Important:  If the list contains several "Photostory Deluxe" or "Photostory Deluxe Update" entries, run the tool repeatedly until all Photostory Deluxe entries have disappeared

If the folders under the following paths still exist, delete them:

C:\ProgramData\MAGIX\Fotostory_2017_Deluxe\
C:\ProgramData\MAGIX\Fotostory_2018_Deluxe\
C:\ProgramData\MAGIX\Fotostory_2019_Deluxe\
C:\ProgramData\MAGIX\Fotostory_2020_Deluxe\
C:\Users\*Your_Username*\AppData\Roaming\MAGIX\Fotostory_2017_Deluxe\
C:\Users\*Your_Username*\AppData\Roaming\MAGIX\Fotostory_2018_Deluxe\
C:\Users\*Your_Username*\AppData\Roaming\MAGIX\Fotostory_2019_Deluxe\
C:\Users\*Your_Username*\AppData\Roaming\MAGIX\Fotostory_2020_Deluxe\

If you do not see the folders listed above, turn on the function "Show hidden files and folders". To do this, open the Control Panel and go to "Folder Options" > "View" and under "Hidden files and folders" find and activate the option "Show hidden files, folders and drives". 

  1. Log in to www.magix.com with your e-mail and click on "My Products".
  2. Download your software and repeat the installation.
  3. The additional content can be downloaded via "Help -> Free Download".