MAGIX Help Center
Xara 3D Maker
Switch to the archive
-
Technical problems / Error messages 27
- 3D titles import does not work
- Error code -1
- Error code -46
- Error code 1618
- Error code 1935 during installation
- Error codes 2502 and 2503
- Error during registration: "MediaExchangeProxy_x64.dll"
- Error message: "Error 0xc00007b"
- Error message: "Error in module LavasoftTCPservice64.dll"
- Error message: [DLL name].dll missing
- Fix network connection issues in Windows
- General procedure for dealing with installation problems
- How to avoid "Error 1114"
- How to create a support ticket!
- How to fix the message "Error in the MAGIX database"
- How to optimize visualization on 4K screens
- How to solve error code "-24"
- Missing file: msvcrxxx.dll, mfcxxx.dll or dsp.dll
- Notification: "Could not connect to the Internet"
- Running a Program as an Administrator in Windows 10
- Troubleshooting "Error code -14"
- Troubleshooting Error -59,1603,1612,1635 and "Account already exists"
- Uninstall Simpliclean
- Updating drivers and firmware for your hardware devices
- When restarting the system, the software starts itself automatically
- Where can I find my manual (PDF)?
- error code "-19"
-
Registration & activation 10
- Change Newsletter settings
- Deactivation and deregistration of programs
- How to solve error code "-24"
- I can't find the serial number for my software
- I lost my password! How can I retrieve it?
- Installing a box version of the software without a CD/DVD drive
- MAGIX / VEGAS software for a MAC
- Manage your account through " MAGIX Service Center"
- Managing product licenses in the MAGIX Service Center
- Registering software through the MAGIX Service Center
-
Import & export 2
-
Download & installation 3
-
Orders, invoices & returns 3
-
Upgrade requests & Update Service 1
Ask the Community
Estimated time for answer: 1 day
User to user help: It's almost always possible to get help from someone in our Community. Please tell us your program, version number and the hardware you use.
Ask Support
Estimated time for answer: 2-4 days
We're happy to help you with your MAGIX products. The more information you provide, the better positioned we are to help.