• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @emmrecs   Hi Jeff I have tried both -R and +R in both single and dual layer.I have not used re-writable for DVDs having had bad experienced with them just filing data. Anyway, I don't think anyone in the remote wilds of Perth would have DVD-DL
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  @WhyB Sound Forge Version 12 works well. It is the version I continue to use, even though it lacks modern features such as ARA. Should Boris FX fix the remaining bugs in Sound Forge 2026, I will likely upgrade. However, since the company is
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  I know this isn't the purpose of this forum, but I need to repeat my question about Movie Edit Pro versions that I see being referred to on this website. Some time ago, I tried the "Easy" version, but it wasn't enough for me. 😐 So, is there an MEP
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o There should be an option in the hidden Internal preferences tab where you can enable/disable whether each audio file is opened in a new instance of Sound Forge. - go to the 'Options' menu - hold 'Shift' key and select 'Preferences' - select
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  Hi @Darryl-Mason, you might try deactivating and reactivating Sound ForgeYou can access this via the MAGIX Service Center.- Log in to your Magix account using the email address and password you used when SF was initially registered- Click on "My
• ACID

  One answer, on 4/3/2026

  Acid pro 11 download installer not working
  Hi all, I understand Magix no longer own acid hence no reply to support requests and I`m hoping someone can help here as I need to install on another laptop and the installer will not download. I`ve a paid for version with legit serial and am so
• Movie Studio

  32 answers, most recent on 4/2/2026

  Export quality from RTX Ti3060 far inferior to UHD770
  I have read at various points that CPU encoding yields better results than GPU encoding, but the experiments I'd done in the past weren't conclusive enough to justify the extra encoding time. I've just started editing drone footage videos
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
• Other products

  3 answers, most recent on 3/26/2026

  RE: GDIPlusExif Exception ocurred
  @S-H8086 Hi If this occurs for the same images every time you look at that images properties, the most likely cause is the data in the file header(s) is corrupt. When you click OK does the Properties' pane open correctly, and do you see any odd
• Other products

  4 answers, most recent on 12/20/2025

  RE: Strange error message with Photo Manager Deluxe
  @Linda-Lawson Hi . . . .  I have it set that all files in the images folders are also stored locally so it shouldn't really be grabbing them from the cloud . . . . Unfortunately that is not enough. When editing, the program creates support files, in
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @loos_5 Hi Have you checked your Windows installion is not having issues with RAM clean-up/flushing when software releases memory. We need more information to help diagnosis of the issue: The specification of your computer system including Windows
• Movie Studio

  One answer, on 1/11/2026

  Is there a bug in VDLX2026 , saving effect?
  I have a 2500X7500 png, I'm doing a small zoom to part of it with just 2 keyframes in SPR . Then I save that effect as .ifx file But when I load it to another png , It's incorrect, the Width is Wrong, from 2200 to 2500 it became 412 to 468... The
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  I just remembered. Here are a couple of log files of failed burns. https://1drv.ms/u/c/bb228147f3dd175d/IQD1e3Hw8s0QS629BqhsF15-AXLi-xhGOz8war7Id3NSokA?e=RF46uY Hope they help.
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  Thanks for that info. I'll have to see if that WMV file can be re-compiled back to an .mp4 clip at 100 fps with AVC or HEVC codec with a different video editor without much loss of detail of a 4K video. But I have to wonder why VPX is not setup to
• Movie Studio

  2 answers, most recent on 12/30/2025

  [Closed] Vegas Pro 23: Waveforms Shift Depending on Zoom Level
  I’m having an issue in Vegas Pro 23 that I’m not sure how to properly describe, but I’ll try to be as clear as possible. However here is a video demonstrating the problem. Here’s what’s happening: I drag a video clip that includes audio onto the
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  Hi @browj2 Thanks a lot for the reply I did get Travel maps via Movie Studio that I bought in Aug 2023 and it is the same one that you have.    "Can you make your image available on a file-sharing site so that we can test it? I will upload one for
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
• Movie Studio

  3 answers, most recent on 6/4/2026

  RE: I need the activation code for MAGIX Movie Edit Pro 11 v5.5.4.1
  @Bob-Bacle Hi . . . . Can I get a newer version that will work on my windows 10 computer . . . . Yes the current version, now called Video Deluxe, will run on Windows 10, however there are several caveats: Your computer meets, or preferably
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick Can correct you add to your signature computer spec that the PC has a Nvidia GT 730 GPU. I tested MKV file with the three GPU options I have, ie CPU, UHD630, RTX 2060 and got the following results: CPU and my RTX 2060 :- Video
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  Actually the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time. By the time I moved on to a second and sometimes third song using 4-8 soundpools the ones not
• Photostory

  17 answers, most recent on 6/9/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Hi, Thanks for your advice. Mine is not a "Local Account'. I have quitted OneDrive temporarily. Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program. Only when I tried to either
• SOUND FORGE

  2 answers, most recent on 12/22/2025

  RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
  Welcome to the Magix Sound Forge users community and seasons greetings @JTJack27.I cannot duplicate the hardware meter behavior and do not recall other users with the same issue. Have you tried different meter settings i.e., meter type, range,
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @johnebaker Here you go, John. Very slow on my laptop so I eventually commented-out the LSFMOD sharpener and used the sharpener in Neat Video in VDL 2026 (for another version; I imported it as a MagicYUV AVI). This one just used the last video Andy