Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I am using subscription to Video deluxe 2026 Premium. Trying to use Text-to-Speech. Open the Magix Hub and login. I see Text-to Speech under My Hub benfits. I choose the get more and bought credits. But I can't open the dialogue box to enter the

Off topic

One answer, on 2/21/2026

[Closed] Vegas pro 23.0 Error code 14 help pls

I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Greetings Al, Ever since the Nvidia 590 series driver debacle just before Christmas 2025 I've had problems with my 4060 - possible slightly different to your because I'm using MS2025 which hasn't had the updates. I rolled the driver back to

Movie Studio

6 answers, most recent Yesterday

Video Deluxe 2026 - Phamtom Audio in movie playback

I have a problem where audit is playing where there is no track for it make it appear like a 'phamtom audio'. There is no audio tied to the track, and in fact I moved all tracks to the right to have nothing at the playback mark and yet the audio

Audio Cleaning Lab

One answer, on 1/23/2026

Compatible with Windows 11?

I have a well used installation disk for Audio Cleaning Lab 2017. I am forced to change my computer soon due to Microsoft ceasing support for Win 10, and am seeking advice whether I can install my well loved Cleaning Lab on my new PC when I get it,

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x OK, I see what you mean. Try a program reset: File>Settings>Reset Program Settings to Defaults. FWIW, as I explained above, the export filename is merely the movie name, which in your case is the "en1b". As I say, I've never seen

SOUND FORGE

One answer, on 6/5/2026

Which package should I get when buying the Sound Force 18?

Which sound pack should I buy: Premium, Ultimate, or Unlimited? Which one includes Sound Force 18?

SOUND FORGE

3 answers, most recent on 1/5/2026

RE: SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

Thanks for information, i'm happy with you answer, if i have more question, i will ask it.

Music Maker

One answer, on 3/7/2026

It Keeps Telling Me To Load Up Installation CD

I have an older version of Magix Music Maker and was trying to put it on my new laptop. I installed it, but when I try to open program, I keep getting a message to reload installation CD Rom and restart program. Why is this happening?

Music Maker

7 answers, most recent on 2/11/2026

RE: How to Change Hand to Cursor

Hi, Yes I have the red line and I can move it to mark and cut. I don't have the grey bar, so I have to scroll the wave file back and forth sometimes to find the red line. Thank you.

Movie Studio

14 answers, most recent on 6/14/2026

RE: Formatting Drive

@me_again Hi Andy. I think it's a great question as there used to be advantages and disadvantages to doing either regarding access times or amount of wasted disc space used. How much of that still holds with SSDs and faster computers in general I'm

Music Maker

2 answers, most recent on 4/18/2026

RE: Upgrade Music Maker 2025 to 2026

Hello SP, Thank you very much for your answer. That helps a lot in my decision making. I think I will not get the new upgrade, but I might get myself a new instrument or two. Best regards, Tristan

SOUND FORGE

4 answers, most recent on 2/19/2026

RE: Can't activated Sound Forge Audio Studio 9

I try and get note that i need Authentication code?

Rescue Your Videotapes!

11 answers, most recent on 4/29/2026

RE: Order send and paid, no response

Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@johnebaker Thanks, nothing here. All I have in movielooks is Filmlooks basic. I'll keep pottering.

SOUND FORGE

7 answers, most recent on 4/9/2026

Ozone elements says serial # wrong

I've just bought SF18. I'm trying to get Ozone Elements out of trial mode. When I enter the serial for SF18, Help->About it says invalid serial.What to do?

Off topic

10 answers, most recent on 2/6/2026

RE: Geen valideringscode ontvangen

I purchased the program with DVD at https://www.magix.com/nl/videobewerking/video-deluxe/ but I can now say that everything is resolved and I apologize for bothering you as the fault was mine. I thought I had received the serial number.But your

SOUND FORGE

8 answers, most recent on 3/9/2026

RE: Trying to justify buying Sound Forge 17 Pro

I originally purchased Soundforge when it was owned by Sony. It worked well. I purchased 17 when I also purchased a new computer, because for some reason I couldn't reinstall on the new machine. Immediately there were problems. I reported the

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I am in an endless loop trying to reply to a ticket I have open.Following the initial reply to my response, I keep getting a replyNote: If you would like to add further information to this ticket, please use the following subject: I add just the

Video Pro X

One answer, on 4/22/2026

serial number missing

i have ordered the video pro software and have it downloaded, but cannot use it because my serial number does not open and finish the job. I am getting NO help and very frustrated. I would like an answer from someone today, please!

SOUND FORGE

3 answers, most recent on 3/23/2026

RE: What alternatives to Sound Forge exist?

I wish it was possible, I remember SF 15 being the last usable version of SF.

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

John I did that and then some. I sent the full serials and the old email and the new one which is the email I am using now. ABSOLUTELY NO REPLY FROM THEM. I am getting quite perturbed. Its just rude and uncalled for. Thank you for your comment

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

@riley-colwell Hi Please provide an update once issue is sorted. Stephen Forum Moderator I finally got a response so thanks to you and tom for the help, I’m still scratching my head a little bit on the response but I got the answer I ultimately

SOUND FORGE

13 answers, most recent on 3/16/2026

SF11 is stable - SF13, 14, 16 fail.

I have been struggling with SF for years, I can no longer test if SF18 fixes issues or not but I am on SF16. When I've upgraded to new versions the bugs have not been fixed and have given up paid upgrading.I've just discovered that all the versions