Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Other products
One answer, on 1/24/2026
RE: photomanager deluxe crashing

I was able to get past the crashing by deleting the database. Since this was a new istall, I did not have much to lose. However, after a day, I got more of the same. My solution has been to ask for a refund. Adios.

Movie Studio
16 answers, most recent on 12/23/2025
RE: No video only sound

@johnebaker Thanks for the explanation John. I now consider myself an expert on the subject 🤭 It's a good job I'm not a fan of laptops; even my phone annoys me. AndyW

Off topic
163 answers, most recent on 6/12/2026
RE: Magix support has not responded to support tickets for months

@Per-Schei @Tom_Sp Hi If you paid for Magix products using PayPal, well there has been issues when buyers purchased through PayPal said information was not processed to Magix to provide said links. You will need to contact PayPal to have your issue

SOUND FORGE
3 answers, most recent on 3/12/2026
RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain

Will it open singularly but not in the chainer? Are the Waves Audio plug-ins listed in the"Options> Preferences> VST" menu and have you tried refreshing the VST plug-ins, then restarting your PC. Unfortunately Waves plug-ins have always been

Other products
One answer, on 1/4/2026
[Closed] Sony Vegas Pro Error Code 24

Essentially I installed Sony Vegas Pro, now I can't render because it's saying I'm on the wrong email address but I'm not. I got my code from humble bundle. please help asap.

Movie Studio
12 answers, most recent on 12/22/2025
RE: SPLIT WHILE PLAYING WITH LETTER T

@Aamer-Bader Hi . . . . while running the video T key isnt cutting the video - pls guide what to do . . . . As you have already been advised cutting, while playing the video, using the T key is not possible. If you do not provide answers to the

SOUND FORGE
31 answers, most recent on 4/17/2026
RE: Sound Forge alternatives

would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the

Other products
4 answers, most recent on 2/19/2026
RE: Serial number

@Gondim Hi Please do not post Order numbers, Serial numbers or any other confidential information in the forum, this is a public forum, not Magix Support. If you do recall the old email address and password used to register the software, then you

Music Maker
20 answers, most recent on 4/5/2026
RE: Music Maker 2026 Frozen at SetViews during startup

@SP. Hi, Actually, I have 3 monitors. I will give it a go. However, I fail to see how two versions of the program can go from working to not working almost overnight. They worked fine with all 3 monitors working. John CB

Rescue Your Videotapes!
11 answers, most recent on 4/29/2026
RE: Order send and paid, no response

@Christiaan-Deliaert @Tom_Sp Hi Tom Can you look into users issue please as there is obvious evidence of said payment and invoice. I know this will not be dealt with till next week due to the holidays. Happy Easter 🥚 Stephen Forum Moderator

Photostory
7 answers, most recent on 3/19/2026
RE: Manual slide advance

@Steve-Cramer Only if you are prepared to pause playback (from whatever medium you are using) and then restart it. The program is not designed to work like a "slideshow" but rather, like a video, i.e., continuous playback. HTH JeffForum Moderator

Music Maker
3 answers, most recent on 4/3/2026
RE: Installation Gets Stuck

"Windows Resource Protection did not find any integrity violations." Still same issue after following these commands. I also updated my windows to see if that would change anything (It didnot). I used to have 2022 premium model that I have recently

Other products
2 answers, most recent on 6/9/2026
MP3 Deluxe 19

I just bought MP3 Deluxe 19 and I am trying to edit some music with it. It does not launch the Music Editor when I tell it to edit track with it. It just spins like it is opening then nothing. According to the site the software is suppose to come

SOUND FORGE
9 answers, most recent on 6/4/2026
RE: Is this the end of Sound Forge?

If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really

SOUND FORGE
One answer, on 3/15/2026
Unable to reregister Sound Forge Pro 10.0

I am not able to open my software for Sound Forge Pro 10.0. When I attempt it times out or cannot send the information. I get the error message 12002 timed out. Please help. I am on a new PC running Windows 11

SOUND FORGE
7 answers, most recent on 4/2/2026
RE: soundforge 17 error

Hi @Frederick-Hicklin, did you try resetting Sound Forge and clearing the cache?'File> "Reset all preferences and clear cached data".. If you can not open Sound Forge to access the 'File' menu, hold down the 'Ctrl+Shift' keys and launch SF, which

Movie Studio
46 answers, most recent on 1/28/2026
RE: BEWARE Latest Nvidia GTX 591.44 Drivers

@emmrecs Hmm,, I wonder if 2025 is a good year for VDL (MS)? AndyW Ps - It's not looking good so far though. edit - out of curiosity, do the new Nvidia drivers actually work correctly with this patch?

Music Maker
16 answers, most recent on 4/5/2026
RE: Unlimited loops

I have exactly the same problem. Says my subscription ends January 2027, but not renewed. In December I purchased upgrade $99 including loops unlimited. Can't do anything as flag is "stuck" on payment required. Lost count of the number of messages I

SOUND FORGE
15 answers, most recent on 5/8/2026
RE: Unable to Activate SF18 Pro after a reformat of my computer

@Tom_Sp @SP. @px41 Hi see my pinned post here for further enquiries here. As BorisFx has said ownership of Soundforge I am not sure how Tom can assist or proceed. Stephen Forum Moderator