• Off topic

  3 answers, most recent on 5/1/2026

  RE: If Vegas was sold why was I offered an "upgrade/Update" to my Vegas 17
  You may be right as I do have Video Pro X - will keep an eye out
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  @Ronald-King Hi . . . . "Error while downloading covers from the Store. Please check if an internet connection is available" . . . It just comes back over and over, making the app unusable . . . . This would suggest: The Antivirus (AV) program is
• Photostory

  13 answers, most recent on 4/18/2026

  RE: zoom in templates
  @beck3157 Hi Thanks for the info. I think the Camera/zoom effect may be the better option for what you require. In the video below you will see me do the following: Adjust the marquee to set the start and end size and positions. Change the start
• Music Maker

  2 answers, most recent on 3/15/2026

  RE: I installed Music Maker 2014 in new computer.
  @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
• Music Maker

  3 answers, most recent on 4/4/2026

  RE: Disable VST plugin scanning??
  There are many DAW's that once you scan them they are built in a table or something so that when you want to use the plugin it's there. I shut it off so it doesn't take long to startup. Also the only time I rescan is when I add a new plugin. Ray
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @emmrecs Hi Jeff, A video can be exported as a series of frames in one shot. Best to set a range first. File, Export Movie, Video as a sequence of frames. @badbob Hi, But why would you want to do this? What exactly do you want to do? If you just
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @playwithme Your post here has been hidden since you are asking a question totally unrelated to the one asked by @Tony-Kovac. Please do not hijack another user's thread in this way but rather create a new thread with full details of your system
• Movie Studio

  4 answers, most recent on 1/22/2026

  Terrible website
  Jiayi-Xu wrote on 1/12/2026, 8:07 PM I paid by Paypal and it went through properly. My credit card in Paypal was charged. But, I got an error message saying some error and I didn't get anything. Not an email or anything. The products are still in my
• Video Pro X

  One answer, on 2/15/2026

  RE: Topic: Karaoke Support for Arabic Text in Magix Video Pro X17
  @azer-azer Hi There is a workaround that can work with Left to Right languages, however the results you get depend on the initial Title template used, you will need to experiment with this. Create your text in Notepad and then copy and paste that
• Samplitude

  2 answers, most recent on 5/19/2026

  RE: ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.
  @richard-felisko If you tell us the error messages or upload screenshots we might be able to suggest something.
• MAGIX

  10 answers, most recent on 3/30/2026

  RE: Service Status: Loops Unlimited #Solved
  @Jerry-Nixon You cannot do anything except waiting until the backend server works again.
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  @Christiaan-Deliaert Nobody here knows. We are all users like you and not Magix employees.
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood Yes, you must select an ASIO driver. Navigate to File > Settings > Program Settings > Audio/MIDI and select the ASIO driver of your audio interface. If you don't have one, select the Music Maker ASIO driver. Next, click on
• Music Maker

  7 answers, most recent on 2/11/2026

  RE: How to Change Hand to Cursor
  @Whoking Sorry, yes, for MM the cursor can be a hand. When I start an MMM project and add an audio file, right at the beginning of the track I see the following: The cursor is the red line! Do you not see this? (Certainly if you move the mouse
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 you appear to think being a moderator gives you licence to insult the users. I am wholly prepared to offer an apology to any user who thinks I have entirely unknowingly insulted him or her, so please give more details. Jeff
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Paul, could you post us a MediaInfo report on one of your files, and if you are able, put a file on a file sharing site such as Dropbox, Google Drive (my website notes for GD) or wetransfer for us to experiment with. My Google Drive
• Music Maker

  3 answers, most recent on 1/17/2026

  RE: NO DOWNLOAD MUSIC MAKER 2025 PREMIUM
  @art-mak I sent you a private message.
• Other products

  2 answers, most recent on 6/9/2026

  RE: MP3 Deluxe 19
  @Joseph-Selby To my knowledge this software was last updated in 2016 and has massive compatibility problems on modern Windows 10 and 11. Does it help if you run as administrator (right click on the desktop icon and then select the corresponding
• Samplitude

  3 answers, most recent on 5/3/2026

  RE: independent sampler
  @cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any
• Music Maker

  10 answers, most recent on 3/22/2026

  RE: I need to get a refund processed but Magix support keeps bouncing it
  @peter1968 I suggest you contact infoservice@magix.net or shop@magix.net and if this doesn't help contact the parent company at offic​e​​​​​​@rmep.li or off​ice​​​​​​@rmep.com. Thank you, I'll try it
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @David-Stromski The support team will get back to you today and solve the issue. Happy to assist
• Music Maker

  4 answers, most recent on 5/27/2026

  RE: Unable to Access Loops Despite Having a Yearly Subscription
  @Daniel-Howard Music Maker 2026 Premium doesn't come with Loops Unlimited. Or did you purchase the Music Maker Unlimited bundle?
• Movie Studio

  One answer, on 2/22/2026

  RE: [Closed] I need my serial number!
  @Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x First, can you show exactly where you have read online that the ProDAD Hide v2 is meant to be included in VdL Plus 2026? I ask this because, looking at this page I see "addons" mentioned only with the Premium and Ultimate variants. If you