• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi All As Magix are now aware of the small amount of users who had paid for products using PayPal and did not receive them, and have been contacting users individually, I am now closing this post. Please bear in mind this was a technical issue with
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava Это форумы для общения пользователей, поэтому извините, это не контактная информация службы поддержки Magix. Вам необходимо отправить свой вопрос по электронной почте на адрес infoservice@magix.net. Но на приложенном скриншоте
• Off topic

  8 answers, most recent on 5/12/2026

  Software Specifications
  Magix are currently having a Spring sale for Video deluxe and Video Pro X (and others) but nowhere on the product pages can I find Specifications to check system requirements, video formats etc. Where is this important information available?
• Rescue Your Videotapes!

  11 answers, most recent on 4/29/2026

  RE: Order send and paid, no response
  Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds, Thanks for letting us know that the problem also exists with the older 58x.xx driver. This confirms once again that the Magix patch .316 solved one problem but created another.
• Video Pro X

  7 answers, most recent on 6/4/2026

  RE: Annoying popup
  @rickduley Rick, I typed "popup" into the search bar on the Support page and one of the returns was this: https://www.magix.info/us/support?question=371856&category=0&title=how-can-i-remove-ads That might help you.
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  @Darlene-Lam It is very understandable that you feel as you do about not being able to run your recently purchased Vegas program but please do note what @SP. wrote; the correct forum for questions regarding the Magix Vegas range of products is NOT
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  Hi I'm having a similar problem with version 5.0.0.501. It's been a few months since it stopped working. I'm wondering when Magix will release an update?
• SOUND FORGE

  4 answers, most recent on 2/19/2026

  RE: Can't activated Sound Forge Audio Studio 9
  Some versions of SF-9 (AS or lite) were included with Sony turntables and were different in terms of activation and may not work with the 'new' procedure. I do not have one of those unique versions to test and I do not know if Magix support can help
• SOUND FORGE

  8 answers, most recent on 4/8/2026

  RE: Magix Sold Sound Forge!
  @Endre-Nagy Magix will keep supporting the legacy software (everything that's been released prior to 2026). Supporting here just means that you can download and install it. They will be no bugfixes or anything like that.
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  What I get from all this is that VDLX manual needs a good shakedown to remove relations to VPX. OR.... much better if Magix will open the EDL export option in VDLX2026 in the comming update.
• Movie Studio

  4 answers, most recent on 2/26/2026

  RE: [Closed] Video deluxe 2026 Plus
  @Sylwia-Krasucka Witamy na forum użytkowników Magix. Nie, moim zdaniem jedynymi językami używanymi w Video Deluxe 2026 są angielski, hiszpański, francuski, niemiecki, włoski i holenderski. Z tego co rozumiem, nie planujemy dodawania kolejnych
• Music Maker

  4 answers, most recent on 1/8/2026

  RE: Probleme saisie n° de serie
  Je me suis trompé, c’est bien la mise à jour 2026 que j’ai achetée sur le site Magix ; je ne comprends donc pas pourquoi ce numéro n’est pas valide
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it
• Movie Studio

  13 answers, most recent on 3/21/2026

  RE: MAGIX Video deluxe 2026 Premium - time line list
  @Daniel-Hernandez Hola, Hi He ocultado sus comentarios, ya que no son relevantes para este tema y se consideran una intromisión en la conversación de otro usuario. Por favor, creen un nuevo tema a partir de aquí. John EBModerador del foro I have
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  BTW, proDAD Hide is a standalone program, not a plugin, even though it can be downloaded from within the program if purchased. John CB So this is yet more deliberately misleading & false advertsing by the xxxxxx who run Magix!!As they claim in
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  This is why it's so confusing. I see that Magix attempted a withdraw to my debit card. Nothing at all about Boris. In my searches I saw the name Boris, but had no idea what it was. I guess I need to purse that. Thanks for the info.
• Other products

  2 answers, most recent on 2/12/2026

  RE: [Closed] Reuse another License from my original computer
  @MARCELO-MOREIRADOSSANTOS  I recommend you edit your post and remove your personal information, because this is public user forum. Your Vegas registration is bound to your Magix customer account. If you enter a different e-mail address than
• Movie Studio

  16 answers, most recent on 6/11/2026

  Video Deluxe 2026 Plus
  My Video deluxe 2026 plus will not run. It was running with no problem for months and then suddenly stopped. I have followed the Magix suggestions of deleting the cache and ini files etc. I have reinstalled the software but it still stops on
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  @John-Phalen  it still won’t load into Vegas 18. Questions about the Magix Vegas range of products should be posted to https://www.vegascreativesoftware.info/us/news-forum/ JeffForum Moderator
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  Since no one is able to get MAGIX to respond and I am unable to reactive this program on my new PC, does anyone suggest a very user-friendly product that I can get instead? I do simple videos for our family reunions and sometimes for family reunions
• Movie Studio

  3 answers, most recent on 5/15/2026

  Magix Hub Speech services
  thought i would ask in here before i go hunting elsewhere people in my family & friends group love my creations with MAGIX Video deluxe 2026 Premium but they do not like my a.i. voice choice 😒 is there any way i could digitise my own voice
• Movie Studio

  One answer, on 1/20/2026

  Windows 11
  Sto istallando su nuovoPC con Windows 11 Il software Magix video deluxe 17. Una volta istallato correttamente con il doppio click non parte ne da avviso di errore. cosa devo fare?  
• SOUND FORGE

  7 answers, most recent on 4/9/2026

  RE: Ozone elements says serial # wrong
  @Paul-Gaunt Boris FX staff needs to manually transfer the SF18 license to your Boris FX account. This is still ongoing, because there a many thousands of users. Yes, Boris FX account has some problems. To my knowledge you can't unsubscribe from the