• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• Off topic

  163 answers, most recent 10 hours ago

  RE: Magix support has not responded to support tickets for months
  but as a normal forum user, I cannot tag him or send him a private message to ask for help. His account doesn't appear on the tag list and there is no button for a private message. It seems like you're able to do this as a moderator? @SP. My
• Video Pro X

  3 answers, most recent on 3/27/2026

  RE: Program Settings irritations
  @John-Elmer Hi, 1. The File Open is Ctrl+O, not Ctrl+Q. No, unfortunately, at least I have not found a way. You will still have to click on Open on that "splash" screen. Did you try turning off this screen by clicking on the settings gear at the
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried
• Photostory

  20 answers, most recent on 2/28/2026

  RE: Photostory 2026, "RC String 8875 not found"
  @David-Robinson5527 Hi To report a bug use the Support option at the top of this page, scroll down to the bottom of the page and select Send email then follow through the dialogs. I have sent a report along with a link to this topic and an image of
• Movie Studio

  6 answers, most recent on 3/28/2026

  RE: How to export MP3s & MP4 with 320kbs audio bitrate??
  @Apollo89x Hi To add to @AAProds comment: . . . . MP3 in MP4 is not common . . . . MP4 is not a video format it is a container file format which can contain various video and audio encoding formats. Assuming you are exporting to h.264/AVC the
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  @Antonio-Marte Hi and welcome to the forum. . . . . when I try to reinstall the proDAD add-ons, it says they're already installed . . . . Unless you uninstalled the proDad addons before uninstalling/re-installing VPX 17, then they should be
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @Reyfox Hi, Is the Pixelan plugin for Vegas really OFX? Or does applying the transition just apply the default transition and to change it, you have to open the Pixelan interface as in the Magix nle's? I never tried them in Vegas. Pixelan made
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the
• Photostory

  One answer, on 4/23/2026

  RE: Loss of orientation in Slideshow Maker 2
  @Peter-Widt Hi The issue you are having would suggest the images are from a mobile phone and were taken in different orientations, ie some are vertical (portrait) and others horizontal (landscape), or if from 2 different devices, one of is a mobile
• Off topic

  One answer, on 1/18/2026

  RE: [Closed] I am not able to purchase DVD Architect 7.O
  @Giuseppe-Mendola Hi I have removed your email address from your comment. Please do not post private/confidential information, eg contact details, serial or order numbers etc. The forum which is a public forum open to anyone. DVD Architect is no
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  @Martin-Sauser Hi, I suggest that you try out Sound Forge Audio Cleaning Lab 4 first and review the problems that I have indicated in the following video. These problems don't cause much more than an annoyance. SpectraLayers Elements has to be used
• Movie Studio

  3 answers, most recent on 1/13/2026

  RE: Settings - CPU or GPU - Video Delux Premium 2026
  @SHANE-KOHUT Hi As I mentioned in your previous topic there is an issue with the Nvidia drivers 591.xxx, there will be no hardware acceleration for the h.264 and h.265 video file formats if you export to either of these formats. Do ensure that the
• Other products

  One answer, on 1/8/2026

  RE: I keep getting Error Code 24 so can’t authenticate the product
  @Jackie-Daniels Welcome to the Magix user to user forums. Where exactly did you purchase the software? From what you write I assume this may be from a previous owner? If so, that owner must advise Magix that he/she has sold the product to you and
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @CubeAce Hi Ray, Or maybe the 'feature' was just dropped and not a bug but a planned cut I'll go with Occam's razor - simply whoever programmed the thing didn't understand these things and no one who did was left. All that happens is that mono sends
• SOUND FORGE

  One answer, on 1/6/2026

  Temporary block access
  Hi.I was trying to upgrade to soundforge pro 18 and when I clicked the link to upgrade to proceed to payment I got this: "Unfortunately we had to temporarily block your access as a result of payment problems.To resolve the problem, please contact
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file name (within the MS program) as being the file name of the last saved project. . . . . Do you mean the Movie
• Music Maker

  20 answers, most recent on 4/5/2026

  RE: Music Maker 2026 Frozen at SetViews during startup
  @browj2 Hi John. Thanks for this update. I'm glad there is a workaround. BUT, it seems highly likely that the next Windows Update will restore the problem so it is likely the workaround will need to be repeated. I know you have the M-Audio M-Track,
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al The issue with the different end times is due to the MP3 audio being timing is frame based, frame has a fixed number of samples, 1152 per frame and if the sample rate is 44.1kHz, the audio frames are marginally out of sync and run
• Movie Studio

  2 answers, most recent on 2/14/2026

  RE: Audio problem with Magix MEP 2015 plus
  @Rab_Fixit Hi. Yes that function was withdrawn and probably would not work if the program was reinstalled. There are non commercial Dolby Atmos licences available for music daws now but they are incredibly expensive. Similar to how the original
• Movie Studio

  13 answers, most recent on 5/15/2026

  RE: MMS 2025: New AI Effects
  Hi, Update to the above. Export failed at 7:29:13 after 1h 44m. The project is 7:30:06. However, the video was created and the end is during a fadeout. This may be a coincidence, but I noticed that the export seemed to fail where the playback marker
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  @John-Wurm Hi . . . . The camera settings seems to include Magix in the desktop apps portion . . . . That is where they should be and they are added automatically for both Camera and Microphone. Microsoft referring to Apps and Desktop Apps can be