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  • Photo & Graphic Designer
    7 answers, most recent on 5/6/2026
    Cannot install my software on a new machine - no response to ticket
    [Ticket#2026041617000679] I have been a loyal client since the early 1990’s when Xara was Corel Draw and have regularly updated my version (I have a collectors pile of CD’s in my drawer) however, I am currently faced with a dilemma …. My Laptop was
  • Off topic
    10 answers, most recent on 2/6/2026
    RE: Geen valideringscode ontvangen
    @Etienne-Verstuyf From where did you purchase the DVD? The fact that the serial key on the back of the DVD case and on the invoice is not accepted suggests you may have bought the product from a third-party seller I think. If so, it is the seller's
  • Movie Studio
    3 answers, most recent on 5/13/2026
    Nvidia and VDL2026+
    Greetings, I'm rapidly coming to the conclusion that VDL 2027 is on the horizon for two reasons:- 1) Historically new versions come out end of May beginning of June, and 2) I always seem to receive a regular stream of emails strongly suggesting I
  • MAGIX
    34 answers, most recent on 3/31/2026
    RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
    This reminds me when an equity company bought Corel. Great promises of "new and improved", but that never materialized. They just wanted to keep people upgrading and buying. Eventually, everything was shut down (forums, beta, facebook) and yet, they
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    @David-Rees Magix support was usually good until they were sold to new owners at the beginning of 2025. In summer 2025 they introduced their AI bot customer support and over the last three months they basically stopped answering support tickets.
  • Movie Studio
    2 answers, most recent on 4/2/2026
    Custom transition in Magix Movie Studio
    Good Morning John I used your "Creating a transition from a video clip using the Mask Generator" and it works perfectly for me. I've made about 10 different transitions from that tutorial and that's more than enough for me. I don't need to buy that
  • Photostory
    17 answers, most recent Yesterday
    RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
    @bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the
  • Other products
    One answer, on 5/12/2026
    [Closed] Vegas Pro 16 & 20 continually malfunction in so many ways
    I have been having global problems using Vegas Pro for years. This is both with Windows 10 and 11. It is with both Vegas Pro 16 and 20. I have reinstalled these so many times. It is both with my desktop and laptop computers which have good specs. I
  • SOUND FORGE
    2 answers, most recent on 2/27/2026
    RE: SF v18 Script to add more silence between every other phrase?
    I found a solution. Here's the script in case it is useful for anyone else (Minimum word distance of 600 ms seems best): /* ============================================================================ * Script Name: Create Regions From
  • Music Maker
    2 answers, most recent on 3/15/2026
    RE: I installed Music Maker 2014 in new computer.
    @TERRY-BEACH Hi Error code -10  means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    Here is a link to the Vegas forum where a Vegas developer discusses how/why Magix dropped all support for Sound Forge, Acid and other products. The forum moderator hid my initial comment and asked me to provide a direct link. Since it is in a
  • Music Maker
    7 answers, most recent on 12/16/2025
    RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
    @Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
  • Movie Studio
    4 answers, most recent on 6/7/2026
    RE: MAGIX Video deluxe 2026 Premium - My first voice over is the pits
    @spuddy13 Hi Brian, I think that yours should be the best question of the year! Ever wonder what all of those audio type people are doing in films? Watch the credits for voice-over artists, recording engineer/soundman, cleaning/sound improvement
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