• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  @wilkoryte Hi Try the following: Arrange the program interface as you want it to be  Select Window, Windows arrangement, Save, give the layout a name and save it.  Restart VPX. If the issue persists we need more information: Computer
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  I don't ever start projects in Magix.I simply just drag n drop already edited video-files into the timeline, to colour-grade them via Magix, then export them.*The project I previously saved was just a 1-off occurence | As I never normally use the
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @Myer-Brostoff Hi . . . .  I started to cut and paste smaller chunks of the larger timeline into smaller independent timelines within the same project. . . . The project itself somehow became corrupted. Is there anyway to fix or restore this
• Other products

  One answer, on 1/24/2026

  photomanager deluxe crashing
  After changing from trial to purchased version, photomanager is crashing when I ask for search for faces. I did unistall/reinstall. Message I get says previous search is still saving....then app closes. I am using Windows 11. Message from Visual C++
• ACID

  11 answers, most recent on 12/30/2025

  RE: [Closed] DLM manager fails to load on installation, so no built in plugins
  Hi John, Thanks for your reply. OneDrive isn't running on my laptop, and I'm not signed in to my Microsoft Account. I also checked the documents folder location path and it's local (not OneDrive), and in Acid the folder options all save to
• Movie Studio

  2 answers, most recent on 4/2/2026

  RE: Custom transition in Magix Movie Studio
  @Tiempie-Lamprecht Hi Tiempie Pleased to hear that the tutorial has been useful to you. Combining 2 transitions in to one, while it can be done, it is impractical because the video/images they are applied to are also included in the transition as
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  Independence keeps crashing when clicking project button. (this video I recorded accurately shows what has been happening). My Independence software has suddenly stopped working in it's fullest. The program has been working great for over a year,
• SOUND FORGE

  2 answers, most recent on 2/27/2026

  RE: SF v18 Script to add more silence between every other phrase?
  I just realized if I have exactly two sentences per line and can get the Created Regions from Words script to skip every other area of detected silence it could create the regions I want automatically without the need to edit the silence length. I
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  SF has had the 'proxy' option for as long as I can recall and the default was always disabled. According to my experience and other user reports, it was usually not necessary until the later versions, starting around 14, 15 or 16? I would surmise
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  @beth-pritchard Hi . . . . keep getting 'The support request could not be saved' . . . . Magix have been having some problems with one of their Cloud providers, which have been affecting several programs, and services. Which program are you having
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I have today been trying to send in a submission for support activating Movie Studio 2025 Pro plugins from NewBlue and proDAD, but I can't even send it - the "email submission" form tartly reports "The support request could not be saved."   Anyone
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  There seems to be no one home at MAGIX Support! I have tried following up on this issue but with no REAL support as my P3 license needs them to help resolve as even the BOT suggests prediciment is that only someone in support needs to help
• Video Pro X

  4 answers, most recent on 5/28/2026

  RE: Video Pro X17 stuck at "Initializing movie"
  Hello, thank you for your answer. I saved two window arrangements, same effect : the program hangs at "Initializing movie" when reopening. For the the record I have been using Video ProX since 2022 (X13, X16, then X17) I had zero issues until the
• SOUND FORGE

  7 answers, most recent on 1/31/2026

  RE: Can't save sound recordings from vinyl rsestoration tool as mp3
  This a repeat request for assistance. I am using Sound Forge Audio Studio 17, which I purchased a few weeks ago, to digitze my cassettes and LPs. I recorded a 90 minute cassette, and followed the instructions from the vinyl restoration tool. I used
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @johnebaker The backup files should be in the same folder you saved the project to, use the date/time created to determine the latest version, and work backwards in time until you get a good one. John, they should be... but here, at least, they
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Indeed, I have the K00065 and the driver that was recommended in earlier posts, and I can see the video playing in the screen of the laptop when I start the video player. BUT when I press the '"Save to Computer" (or what ever the instructional
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  Jeff thank you, yes you wright. I know the problem with the large quantity of the *.jpg files. Sometimes i sitting long nights to save each individual frame to get bundle with 600+ files. Why i'm doing that? The video i'm filming yas a maximum zoom
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  Iam using a trial version 13.1.1.12 on Windows 10..The program seemed to be working and i was trying additional features.. I selected "Tasks, Organize, Search for Faces. A message came up "The face ID database is damaged. Before you continue a new
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o If you changed the setting to TRUE and it's still TRUE after restarting the app, the setting was applied. Then that's not the problem. The settings just prevents the application from opening multiple times if you open multiple audio files. I
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Matthew-Kronqvist Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. The answer to the question of how much is US$19 in AU$ can be found on any currency conversion site. If you place an order for Loops Unlimited
• Rescue Your Videotapes!

  7 answers, most recent on 12/19/2025

  RE: Lines in digitized VHS
  @MovieEditorr Did you deinterlace the recorded footage? Analog video images are saved in lines and only contain half of the full video frame. Each frame switches back and forth between even- and odd numbered lines. So, if you didn't deinterlace the
• SOUND FORGE

  7 answers, most recent on 3/13/2026

  RE: Sound Forge Audio Studio 17
  @Rod-Devonshire But I think I might move over to Adobe Audition as my go-to audio editor now :) Slightly OT, but as someone who uses Audition v26 regularly (or at least tries to) do be aware there are a number of users, myself included, who are
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @idd-2016 Hi I know of only 2 mainstream video editors which support OpenGL 'shader injection', and neither of them are Magix, or former Magix, products. Other software such as FFMPEG and Blender can utilise GL Transitions with video. Looking at the