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The Magix Music Maker 2026 page indicates that the Ultimate version includes New: 14 GB Soundpool bundle I have been unable to find a list of which soundpools are included in this bundle. I am always interested in additional soundpools for a good

Photostory

3 answers, most recent on 6/8/2026

[Solved] can't find activation code

I recently purchased photostory 2026 but i'm having a problem I cannot find the activation code the number it's not on disk or the package it came in please email me the activation code

Movie Studio

2 answers, most recent on 2/17/2026

[Solved] Video won't render in 9:16

Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i

Xara Designer Pro

2 answers, most recent on 1/5/2026

[Solved] Text and photos not appearing on the preview

I added more data and photos to my continuing technical blog in the Xara editor as I have done many times before but on this occasion when I previewed the page prior to uploading to my site they are not showing. Can anyone assist me?

Samplitude

3 answers, most recent on 1/19/2026

[Solved] Samplitude keeps crashing with ASIO4All

This problem suddenly started happening yesterday, and it is making it impossible to continue working on my current project. Windows 11 64-bit, Samplitude Studio 2023. ASIO4All has always worked fine when I want to record MIDI, but yesterday it

Video Pro X

4 answers, most recent on 5/28/2026

RE: [Solved] Video Pro X17 stuck at "Initializing movie"

Hello, I had confirmation by the support that "Media pool" must remain visible.

SOUND FORGE

3 answers, most recent on 1/5/2026

[Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

Hello, firstly i wanna exuse me if i'm write bad or this is question ask too many times before. I've buyed SOUND FORGE Audio Studio 15 Steam Edition in bundle with VEGAS Movie Studio 17 Platinum, in Steam. On store page of SF15 SE, have screenshot

Video Pro X

2 answers, most recent on 12/27/2025

[Solved] Can not install additional components - extra content.

Hello, I have purchased Video Pro X17 Ultimate edition. I have activated coupon codes, but I still can not install additional components. Have anyone experience such issue? I have wrote to Magix support, but they arent' responding. Best

ACID

13 answers, most recent on 2/20/2026

[Solved] Acid Music Studio 11 Fails to run.

Just got Music Studio 11 ( Version 11.0.7 build 18 64 bit ) , and it ran the first time. No problem. When I have went back to it, it fails to load and from the loading screen I can see its failing at:- Loading

Rescue Your Videotapes!

3 answers, most recent on 12/30/2025

[Solved] MxDownloadManager.exe crashes when trying to download Version 7

I have a license for the Maxic Video Saver 7 and want to install it on my new pc,but downloading the "Installer" and running it fails. It won't download anything.I need a link to a full version as I as of now can't find the installation cd

Movie Studio

3 answers, most recent on 12/18/2025

[Solved] Can't activate video delux 2026

I bought it some time ago, already submitted 4 tickets to support but they haven't replied to any in a month. I bought the Video deluxe 2026 Premium program. I installed it on my computer and tried to activate it with the given email and serial

Movie Studio

2 answers, most recent on 2/17/2026

RE: [Solved] Video won't render in 9:16

@Jan-Vogl Hi, yep I get a 16:9 file exported even tho the project is 9:16.There might be a solution but I never use those top right 'Export' options, I think they're broken or don't work properly.Use the Export options in the top left File -

Movie Studio

One answer, on 12/30/2025

[Solved] Using alt+shift+drag

According to JCBrown tutorial 17 (Basic Editing 2) using alt+shift+drag on a trimmed clip on the timeline is suppose to slip the visible content. When I do this, both in Video deluxe 2026 and Video Pro X17, all I get is a black screen. Nothing

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: [Solved] Unable to Activate SF18 Pro after a reformat of my computer

I wanted to thank everyone for their contributions as I received a response from BorisFX support after reaching out earlier, who through internal chanels helped correct the issue with Magix. My email account was re-established correctly and am now

Photostory

2 answers, most recent on 2/26/2026

[Solved] PS 2026 Uprade freezing

Recently upgraded from 2024 to 2026 version but when importing pics & vids the program is freezing and can only shut it down via task master I have searched help section for and am unable to follow the suggestion to access hidden AppData

ACID

16 answers, most recent on 4/27/2026

[Solved] ntdll.dll - ACID doesn’t start

For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description Application Name: ACID Pro 11.0 Application Version: Version 11.0.2 (Build 21) Problem: Unmanaged Exception

Movie Studio

6 answers, most recent on 4/6/2026

[Solved] Nvidia GeForce RTX 5060 Mixdown message

Getting error message "Mixdown - Please Update Your Graphics Card Driver" during movie export hardware acceleration with the Nvidia GEFORCE RTX 5060. This was working just fine a week ago (3/29/26). What broke it and when will be fixed? I don't like

Movie Studio

6 answers, most recent on 6/8/2026

[Solved] MAGIX Video deluxe 2026 Premium-problem

I have been using MAGIX Video deluxe 2026 Premium without any significant problems but when I started the program today the attached program image was displayed which was frozen and could only be closed by command in the task manager. The text at

SOUND FORGE

3 answers, most recent on 1/5/2026

RE: [Solved] SOUND FORGE Audio Studio 15 Steam Edition - Ozone 9 Plugins

As I recall Ozone Elements was only included with Sound Forge Pro 15, but I am not sure about the bungle or the Steam version. Sound Forge Audio Studio 17 is currently on sale directly from Magix which now includes Ozone Elements (11) as well as

Movie Studio

3 answers, most recent on 2/17/2026

RE: [Solved] .MVD Problem

@Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project

SOUND FORGE

15 answers, most recent on 1/2/2026

[Solved] mouse won't click properly in sf 18 waveform

I have to make the waveform huge to move the mouse around. If I make it focused down to the point needed to edit, it seems to think there is a big space. Can't make a marker properly. Help. Can't edit audio at all right now. Someone please advise

Music Maker

11 answers, most recent on 2/16/2026

RE: [Solved] No sound

After much fiddling about & guesswork, I now have this & all seems to be well. Even the keyboard seems to be ok!! (First time since I installed the program). Thank you for pointing me in the right direction! Best regards, David

SOUND FORGE

15 answers, most recent on 1/2/2026

RE: [Solved] mouse won't click properly in sf 18 waveform

@jim-atkinson I assume you try to edit compressed audio files, for example MP3 files. Enable to always proxy compressed audio files in the program preferences.

SOUND FORGE

2 answers, most recent on 5/17/2026

RE: [Solved] Editing problem in Sound Forge 17

Hi @Anthony-Costine. do you have Sound Forge 17 Pro or Audio Studio?Are you in the 'Normal' or the 'Event' edit mode?Do you select 'Trim/Crop' after selecting a region, then 'Save as'?.Off hand, I do not recall a setting for that without using