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  • Rescue Your Videotapes!
    21 answers, most recent on 3/2/2026
    RE: what are correct driver(s) for the "video grabber" K0065 for win11?
    I don't know how to add info to my "profile signature" I use ACER Aspire A514-46 Laptop with AMD Ryzen 3 3350U. Display AMD Radeon Vega 6 Graphics. 12 Gb solid state RAM. C: is solid state 476 Gbyte with 295 Gb free. Win 24H2 Home edition with
  • Movie Studio
    7 answers, most recent on 2/20/2026
    RE: Crashing in Windows 10
    @Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx
  • Music Maker
    One answer, on 4/7/2026
    App Crashes when FX are Used on Vocals
    Since upgrading to the 2026 Premium Edition, every time I try to mix down with FX turned on for any vocals, the app crashes. It simply will not mix down with FX turned on. I was able to work around it at first with just leaving off the EQ, but now
  • Movie Studio
    3 answers, most recent on 5/28/2026
    Seems to be a codec problem
    I'm trying to edit some video sourced from my Canon Legria HF R66 movie camera. I had nor problem editing MP4 files from this camera with previous version of Magix. I think it has worked with the current version, but not sure. The symptom is sound
  • Music Maker
    20 answers, most recent on 4/5/2026
    RE: Music Maker 2026 Frozen at SetViews during startup
    @emmrecs Hi Jeff, Even though my M-Audio has MIDI in/out, I don't use that. My keyboard is connected to the computer by USB and works fine with Music Maker so long as the M-Audio is disconnected. I think I'll try out my wife's fifine audio interface
  • Rescue Your Videotapes!
    11 answers, most recent on 4/29/2026
    RE: Order send and paid, no response
    Hi, I received an email from the support department stating that the order does not exist.I purchased and paid for the software via the Magix website, and the payment was accepted.A day later, I received an invoice. Since then, I have received no
  • Music Maker
    20 answers, most recent on 4/5/2026
    RE: Music Maker 2026 Frozen at SetViews during startup
    @johnebaker Hi John, Thanks for that link! I was basically aware of the reason for the problem but that article very clearly sets out why, and how to avoid it. I have run the linked midicheckker.exe, which confirms I do have the "problem" driver
  • Movie Studio
    29 answers, most recent on 5/21/2026
    RE: Fonts not displaying; can't use certain style fonts
    @MovieEditorr Hi . . . . When I click Check mark the font changes to Arial... . . . Did you try setting the font and size before changing the default text ? This font works fine in VPX 17, I cannot test with 16 it is not installed on my laptop. I
  • Movie Studio
    One answer, on 12/26/2025
    RE: update software
    @Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should
  • Music Maker
    7 answers, most recent on 2/22/2026
    RE: LOST SOUND POOLS AND LOOPS
    @ed-malone Welcome to the Magix user to user forums. First, please do not post ENTIRELY IN UPPER CASE LETTERS! Forum etiquette defines that as SHOUTING and so is liable to have other users ignore your posts. When you reinstalled MMM (which version
  • Photostory
    One answer, on 5/9/2026
    RE: Program hang
    @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
  • MAGIX
    10 answers, most recent on 3/30/2026
    RE: Service Status: Loops Unlimited #Solved
    Hi. Okay, fine, that's what we pay for, not for nothing to work. But 1) the software is poorly optimized, for starters. 2) There are repeated sound loops in many sound packs. Very few, if any, dark techno loops. etc... and we could go on listing
  • Audio Cleaning Lab
    One answer, on 3/28/2026
    RE: Cannot install Magix Audio Cleanic 2014
    @Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
    @clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of
  • Audio Cleaning Lab
    11 answers, most recent on 2/24/2026
    RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
    @clement5 Ok, I don't know if SFACL4 still has DX plugin compatibility. Likely not. Can this tool help you? https://craiganderton.org/how-to-use-dx-plug-ins-with-vst-only-daws/ https://www.xlutop.com/buzz/zip/dxshell_v1.0.5b.zip ACL had a very
  • Movie Studio
    13 answers, most recent on 3/21/2026
    RE: MAGIX Video deluxe 2026 Premium - time line list
    @Daniel-Hernandez Hola, Hi He ocultado sus comentarios, ya que no son relevantes para este tema y se consideran una intromisión en la conversación de otro usuario. Por favor, creen un nuevo tema a partir de aquí. John EBModerador del foro I have
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    @PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main
  • Audio Cleaning Lab
    7 answers, most recent on 5/5/2026
    RE: Dolby Noise Reduction system
    I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I
  • SOUND FORGE
    One answer, on 1/15/2026
    VU monitoring of record levels while muting monitoring of recording
    I record audio in Sound Forge 17 using an XLR mic connected to a Focusrite preamp. I recently upgraded from a much older Windows 7 PC and was using a much older version (6.0b) of Sound Forge.In the older version of Sound Forge, I could easily choose
  • Movie Studio
    4 answers, most recent on 4/30/2026
    RE: Premium Content
    @M-J-S Hi . . . . Where are the proDAD VitaScene V5 Pro effects suite . . . . If you have not installed Vitascene the download and serial number are available as shown below. Also see this topic. . . . . I have three separate emails addresses
  • Photostory
    2 answers, most recent on 4/27/2026
    RE: Order Number removed by Moderator
    @Theo-Min Hi, Further to what Jeff indicated, "Plus" is just Photostory Deluxe "plus" Photo Manager and possibly PanoramaStudio 4 Lite. I'm not sure about PanoramaStudio, but I received it with Photostory Deluxe 2026. While Photo Manager is an
  • SOUND FORGE
    31 answers, most recent on 4/17/2026
    RE: Sound Forge alternatives
    @rrayd, thanks, I was contemplating upgrading but I have done so the past 3 revisions with the bugs not fixed and popping back up after the trial period. This has caused a huge lack of trust and everytime I go to click the purchase button, I
  • Samplitude
    One answer, on 3/6/2026
    MIDI fade velocity / volume
    Hi- I've drawn a fade in the MIDI editor, but the volume (in blue) does not change in the mix..what might I be missing? It is with Vita Orchestral Strings in Magix Samplitude Music Studio build 36 / 64 bit Win10Processor    Intel(R) Core(TM)
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    @ImTerribleAtThis Hi . . . . Magix Video Deluxe 2026 compatible with third party LUTs . . . . Yes with 2 provisos, the LUTs must be a 3D* LUTs and with a .cube file extension. * Nothing to do with 3D/Stereo, this refers to the number of dimensions
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