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Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@me_again Hi Andy, I too, have been playing with this. If a user does not feel confident following your method, there is a another method which does not care where the LUTs are located. Put the LUTs in any folder, then in the program browse to the

Movie Studio

195 answers, most recent on 2/12/2026

RE: Any problems to expect if upgrading CPU/MB/ and operating system?

@Gr8fuldan Your access to these forums has been approved but your first post here has been permanently hidden since you are asking for help with a problem with Samplitude Pro and this thread is about Movie Studio. Please do not hijack another user's

Audio Cleaning Lab

4 answers, most recent Yesterday

Sounf Forge Cleaning Lab 4 - upgrade options

I no longer see SF Cleaning Lab4 available as a product or any options to upgrade to which I believe is the current product "Sound Forge Studio" - can you please inform any current path for upgrade to latest ? Thanks in advance

Movie Studio

11 answers, most recent on 3/22/2026

RE: Cleaning a really poor quality video

@CubeAce, Thanks Ray. The varying contrasts and occasional rolling shutter effect are quite easily be removed or at least well subdued by Neat Video and a couple of NewBlues; the clip presented has no effects added at all. The pin sharp horizontal

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

all symptoms are caused by MP3. Make sure that the proxy compressed file format option is enabled in the program preferences or convert all MP3 audio files to WAV before you edit them. MP3 is only supposed to be used for a final delivery format for

Photostory

20 answers, most recent on 2/28/2026

RE: Photostory 2026, "RC String 8875 not found"

@David-Robinson5527 Hi Good news, I received an email this morning (UK time) the issue has been replicated by Support and forwarded to Development. John EB Thank goodness for that, although its not affecting me in a huge way an acknowledgement is

Movie Studio

14 answers, most recent on 3/19/2026

RE: Separating Audio Tracks Video deluxe 2026 premium

Thanks, that is partially what I was looking for. After I get the audio and video on separate tracks, I need both of my audio tracks to have their own tracks. I'm trying to eliminate the need of swapping between my audio tracks

Movie Studio

29 answers, most recent on 5/21/2026

RE: Fonts not displaying; can't use certain style fonts

I have same problem with Magix Video Pro X16 and Video Deluxe 16 Plus.Im trying use this font "Yanone Kaffeesatz" from Google Fonts: https://fonts.google.com/specimen/Yanone+KaffeesatzWhen I click Check mark the font changes to Arial...The font

Photostory

3 answers, most recent on 3/19/2026

RE: using my own music on photostory deluxe 2025

@louis-s Hi, Strange question with little to no context. Of course you can use your own music when creating a video. Why would you think otherwise? Is it because you don't know how to use your music, presumably an audio file, in the program? John CB

Video Pro X

4 answers, most recent on 4/19/2026

RE: Video Pro X16 zoom missing

@MovieEditorr @Alwyn It's still there, just different. Magix overhauled the whole Size/Position/Rotation effects, adding in anchor points, easy ways to adjust the position amongst other features. Watch and learn: Watch the other parts to fully

Movie Studio

11 answers, most recent on 3/13/2026

RE: You have deactivated cookies. You must activate cookies in your brows

I am running Win 11. I got the same error when trying to use Movie Studio 17.0 Platinum after a long period of not using it. Yes, this is an old program, but years ago it did what I wanted. Anyway, maybe my experience is similar for anyone

Off topic

4 answers, most recent on 5/18/2026

RE: I just tried to submit a support request on your website-- cannot save

Ich habe einen neuen Computer mit Windows 11. Ich habe die Testversion von Video Deluxe 2026 installiert. Das Programm kann nicht alle MP4-Dateien lesen. Diese Dateien werden im Verzeichnis geöffnet. Mit der Version von 2014 auf meinem alten

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi If the account you login to the computer is a 'Local account' skip to the next sectionIf a Microsoft Account, and, OneDrive is installed and syncing your Documents folder to OneDrive, then as a minimum, you need to stop it syncing the

SOUND FORGE

31 answers, most recent on 4/17/2026

Sound Forge alternatives

I've been using Sound Forge since 1995 (Sonic Foundry - Sound Forge 3). Its been a fantastic workhorse for editing and managing stereo files (I use Cubase for multi-track as well as various Izotope products). They went through Sony and now Magix. I

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@ImTerribleAtThis HI Thanks for the image, has all the Extra Content that is available under Help in VDL 2026 been installed? On selecting Help, Install extra content, you should see this dialog. John EB

SOUND FORGE

16 answers, most recent on 3/18/2026

RE: Registration issues with Sound Forge 11

@randy-flemming, @martin-Dewsnap Hi There have been issues with logging in to the forum and software logins, over the weekend. At the time of posting this comment, the forum login appears to be fixed, however software logins, eg Magix Hub and Store

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

The saga continues... Definitely something odd with the 3060 exports (2720x1530 and 3840x2160 at various bitrates and also tried the UHD 5994 preset) on my TV (LG "4K"/UHD smart). I've made up a 1min 42 sec video of some drone footage with a

Movie Studio

7 answers, most recent on 2/10/2026

RE: [Closed] Movie Studio 2023 Premium stiil crash !!!

Movie Studio keeps crashing CrashDump 20260209_202242_v22.0.3.167.dmp successfully written Error in module "ntdll.dll" (Load address: 0x00007FFEBF850000) to address 0x00007FFEBF87A9C0 (Exception 0xc0000005 "ACCESS_VIOLATION")

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

@bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does

Music Maker

7 answers, most recent on 6/14/2026

RE: Magix Music Maker 2026 Premium – Software Becomes Unresponsive

@Rhynhardt-Louw Do you use OneDrive on all computers? This can lead to problems if your projects are saved in a folder that get synchronized with the Microsoft Cloud. What exactly means "unresponsive"? Does it no longer reacts to keyboard and mouse

Video Pro X

2 answers, most recent on 3/6/2026

RE: DOSNT WORK AT ALL CRASH CRASH CRASH

@Tim-Franks Hi As @SP. has suggested, if you would like help to determine what the issue is and possible fix, then in addition to the Reliability monitor information, we need more information, The specification of your computer system including

Movie Studio

16 answers, most recent on 2/25/2026

RE: Can't get Red Text

@KJS-LES Hi Kami, I assume from your description of the "Easy" version, you're referring to VideoEasy, which is very much a cut-down, very simple video editor. Movie Edit Pro (MEP) was rebadged in, I think, 2022 or 2023, as Magix Movie Studio (MMS)

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@SP. @Tom_Sp Hi Thank you for the heads up, good to hear your issue has now been resolved. Hopefully Tom and his team can help out others users in this thread and sort out the endless loop of support responses. Stephen Forum Moderator