Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

"As you can see the Standard mode short cut is . (period on the main keyboard), not the number pad to the right if you have one. The setting the Preview Monitor is using should have a tick (check) mark to show which option is the active setting John

Movie Studio

7 answers, most recent on 2/20/2026

RE: Crashing in Windows 10

@Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx

Off topic

159 answers, most recent 4 hours ago

RE: Magix support has not responded to support tickets for months

I have today been trying to send in a submission for support activating Movie Studio 2025 Pro plugins from NewBlue and proDAD, but I can't even send it - the "email submission" form tartly reports "The support request could not be saved." Anyone

Off topic

5 answers, most recent on 2/22/2026

please do not send me the every day messages of offers anymore! Thanks

How can I get lost of your daily messages? Please help me!

SOUND FORGE

8 answers, most recent on 4/21/2026

RE: Play head disappearing in SF18 Pro

@Paul-Fegan Another idea, you could try to check Windows system files for corruptions and repair them. For this, open the command prompt as administrator and type DISM.exe /Online /Cleanup-image /Restorehealth and press Enter. This downloads

Music Maker

7 answers, most recent on 12/16/2025

RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did

I had a lot of difficulty trying to get the loops unlimited, because it said I had multiple installations of Music Maker Premium 2026 on my computer. I uninstalled it and then reinstalled it and that finally made it work. I really appreciate

Photostory

20 answers, most recent on 2/28/2026

Photostory 2026, "RC String 8875 not found"

Since upgrading from the 2025 version the message "RC String 8875 not found" appears at the top of the Explorer Column. . The program appears to be working OK but this message is still very puzzling. I have tried to get help from Tech Support but

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@Szymon-Barabach, what might help would be installing the latest V14 of Visual C++: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Hi,the same thing

Movie Studio

2 answers, most recent on 3/24/2026

RE: AI Speech to Text Not Working - Program Crashes

This support article might help you: https://www.magix.info/us/support?question=281940&category=0&title=what-should-i-do-if-i-have-a-problem-with-the-magix-hub

Other products

One answer, on 3/21/2026

proDAD VitaScene V5 PRO

I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.

SOUND FORGE

7 answers, most recent on 3/13/2026

RE: Sound Forge Audio Studio 17

That said, I am very grateful to the customers of Magix who have helped me with technical issues on here. Thank you ! Also people on the Vegas forum (another Magix product that keeps failing).

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

OK, so everything is back to normal and it's not crashing anymore... To help keep stay on the same page, let me add in screenshots of my folder setup. Let me know if this helps 🙏

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

Finally accepted the coupon code. It kept telling me it had been used but tonight it went through and everything is open. Thanks for the help.

Movie Studio

2 answers, most recent on 2/17/2026

[Solved] Video won't render in 9:16

Hello, i have looked for quite some time now through reddit and this forum, but i couldn't find a answer to my problem. first of all i am using MAGIX Video deluxe 2025 Plus, have a RTX2070, Intel Core i7 4790, 24GB DDR4 My Problem is, even though i

Music Maker

6 answers, most recent on 4/3/2026

RE: Wont start

@peter1968 Have you read this thread? Does it help you at all? JeffForum Moderator

Movie Studio

2 answers, most recent on 4/2/2026

RE: Custom transition in Magix Movie Studio

John Thank you very much, not just for me but everybody else who benefitted from your help I appreciate it very much Regards here from South Africa Tiempie

Movie Studio

3 answers, most recent on 5/28/2026

RE: Seems to be a codec problem

@james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

@John-Wurm It really depends on how old your USB video grabber device is. If it is really from 2023/2024, I think it should work fine on Windows 11 and simply install its driver automatically. Can you check inside the program under the Help menu (it

Movie Studio

16 answers, most recent on 4/26/2026

RE: GL Transitions ?

Vegas Pro has supported GL Transitions for a few versions now, and people do script for them.

Video Pro X

7 answers, most recent on 6/4/2026

RE: Annoying popup

@rickduley Rick, I typed "popup" into the search bar on the Support page and one of the returns was this: https://www.magix.info/us/support?question=371856&category=0&title=how-can-i-remove-ads That might help you.

SOUND FORGE

7 answers, most recent on 4/9/2026

Ozone elements says serial # wrong

I've just bought SF18. I'm trying to get Ozone Elements out of trial mode. When I enter the serial for SF18, Help->About it says invalid serial.What to do?