• SOUND FORGE

  13 answers, most recent on 12/23/2025

  RE: Sound Forge Pro 18 - can't change bit depth to 32
  I did a reset and it solved the problem for a while, but 2 weeks later the problem started happening again.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Ryan-Sch I have open tickets from October 2025. Since last summer Magix support was restructured and they barely respond now. In the past they usually responded quickly and solved problems. If you even don't get a response from RMEP, maybe we need
• Movie Studio

  One answer, on 12/29/2025

  RE: RGB vs YUV
  @me_again Hi Andy Probably, however the phrase ' internal processing' is a bit vague and could be interpreted in several ways, eg is this just for preview display, or, worst case scenario, trans-coding to RGB, then back to YUV when
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  Previous comment deleted and reposted due to a spelling error in the original, because I can't do edits on my posts. @Apollo89x When "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file
• ACID

  8 answers, most recent on 2/27/2026

  RE: Acid Music Studio 11, Auto update failure.
  @stuart-cassie Just in case, did you restart your computer after uninstalling the Redistributables? This might be necessary. Please select the Restart option and not the Shut down option.
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  Surely MAGIX, now having been made known of a problem, can go through the closed support tickets since whenevever they implemented the AI answer-bot feature and see what the last response to an inquiry was and recognize they never had a human
• Photostory

  9 answers, most recent on 2/3/2026

  Magix Travel Maps - OpenStreetMap issue
  Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up
• Movie Edit Now

  5 answers, most recent on 3/28/2026

  RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt
  @CubeAce HI Ray . . . . Central and base configuration within the mix. . . a single channel come up in the mixer . . . . That is correct, they are a 'non-directional' channel, often reduced to a mono track, where 'stereo' the 2 channels are the
• ACID

  3 answers, most recent on 4/19/2026

  RE: May be there is hope for this program yet....?
  acid pro is now listed on the borix fx website with a "coming soon " label and will be available as an upgrade perpetual, or subscription , "keep hope alive "as jesse jackson once said !
• Movie Studio

  4 answers, most recent on 1/22/2026

  Terrible website
  Jiayi-Xu wrote on 1/12/2026, 8:07 PM I paid by Paypal and it went through properly. My credit card in Paypal was charged. But, I got an error message saying some error and I didn't get anything. Not an email or anything. The products are still in my
• Music Maker

  2 answers, most recent on 2/11/2026

  I Need To Enhance MP3 Audio Files From LPs
  Music Maker Premium 2026  /  Windows 11 Pro / RealTek Audio / PNY GeForce RTX™ 4060 Ti 8GB / 64gb RAM Hello folks, I was just wondering about Sound Forge and Audio Studio.Last November, upgraded my Music Maker to Music Maker Premium 2006. It came
• SOUND FORGE

  3 answers, most recent on 12/30/2025

  RE: Voiceover Gate zeroes out the audio
  SOUND FORGE Audio Studio 17 and the Gate plugin that is one of the suggested plugins. I am going to screen shot tonight
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Hi @Gr8fuldan, firstly, this is a 'users' forum. Other users and moderators on this and other Magix discussion groups do not have access to activation serials and other personal info. When activating Sound Forge, your old email address does not need
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  @PATIENT-X In Outlook, when I click on New or Reply to an email, in the body, I see "Press Alt+i to draft with Copilot." I have a friend with a business who has his email set up using ChatGPT that uses his company information and previous
• Movie Studio

  8 answers, most recent on 12/27/2025

  RE: Error while downloading covers from the store ...
  My computer is a fairly new Windows 11 machine (25H2 26200.7462), fully updated, with Nvidia RTX 5070 and Intel Core 7 Ultra 265, 32 GB Ramm and two 2 TB NVME SSDs. The only AV program installed is the built in Windows AV. Every other internet
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @Williams-Michael Sorry to hear that! I’ve tried multiple ways of contact. And just get crickets. I’ll give it a few more days.
• SOUND FORGE

  7 answers, most recent on 3/12/2026

  RE: RX VST Plugin Issues
  @Myu Just in case, did you reboot Windows by clicking on Restart or did you click on Shut down? Please select the Restart option and not the Shut down option.
• Movie Studio

  5 answers, most recent on 6/5/2026

  RE: video deluxe - video export are setting stored anywhere ?
  I love working with MAGIX Video deluxe 2026 Premium now retired its my passtime and love the commitment of forum members to help out in a crisis I was having kittens when things stopped working and export aborted after i made changes to
• Video Pro X

  One answer, on 3/23/2026

  [Closed] Downloading Video Pro 23
  I cannot get the downloaded file to install Vegas Pro 23 on a brand new PC AMD Ryzen X870 Motherboard, 64mb of RAM, 1TB main drive and a 2TB secondary drive, program will not even begin to download. On my laptop which is an Intel i9 Lake I cannot
• Movie Studio

  2 answers, most recent on 4/26/2026

  Mousewheel scroll direction
  Is there any way to reverse the direction of the mousewheel scroll? It's the opposite way to my DAW (up scrolls right) and that makes it a little awkward. Thanks.
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis It looks like there's a problem uploading images. My post had four and John's had one, none of which are visible. Try again tomorrow. AndyW
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  ericinz , I did this . I tried placing the codes for the upgrade , with two of the programs that are in the video pack and it rejected the upgrade