Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@AAProds Hi Al I do not work with NTSC frame rate video, only PAL 25 and 50 and 120 fps and I see the RTX encoded PAL exports for the 50 fps and 120 fps source videos smooth exporting at 50 fps. Encoding on the RTX exporting to 25 fps for both 25

Movie Studio

46 answers, most recent on 1/28/2026

RE: BEWARE Latest Nvidia GTX 591.44 Drivers

Doesn't look like it's been fixed "to our satisfaction." Who has already rendered in AVCHD 1920 x 1080p ??? Does the exported video stutter ??? @Marc-Goder, HEVC does not seem to be affected, but AVC (H.264) exports with Nvidia do not seem to be

Photostory

15 answers, most recent on 1/28/2026

2026 Manual doesn't agree with program - Split Photostory, etc.

I have some projects that I would like to separate into separate Photostories within that project so that I can burn them to a DVD and have each story as an option to play. In the manual on page 95 the instructions don't make sense, I separate the

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 Hi John The version number for MMM 2026 is 34.0.0.6 I, too, cannot replicate the issues you are having, including spreading different panes over 2 monitors, restarting they come back into their last used positions. I am on the 591.86

Movie Studio

7 answers, most recent on 2/20/2026

RE: Crashing in Windows 10

@Mike-Edmonston Hi Are you creating or intend to create Blu-ray discs with the software? If so then there is a 'compatibility issue' with hardware acceleration encoding of AVCHD Interlaced video on Nvidia GPUs which support NVENC eg the GTX 10xx

Samplitude

3 answers, most recent on 5/3/2026

RE: independent sampler

@cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any

SOUND FORGE

8 answers, most recent on 2/4/2026

RE: Sound forge pro 18_plugin chain issue

@grig Having the same issue here myself. I'm running SF11 and plugin chain and SF remembering the last used setting of each plugin is working great. Recently started using SF18 and I'm having both of these issues and its driving me crazy. Have you

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 You could try installing Music Maker in the Windows Sandbox app. That's a clean environment. If it starts without any problems there, we'll at least know that something in your actual Windows installation is blocking the program from

Photostory

3 answers, most recent on 4/2/2026

RE: How do I find additional templates for Slideshow Maker Wizard?

@David-Robertson You do have the option to buy the program, and so receive those additional templates etc., so that you can test it out. If you then decide it does not offer what you want there is a money-back guarantee (30 days, I think) as long as

Movie Studio

One answer, on 1/18/2026

RE: How to use the Backgrounds objects?

@idd-2016 Hi From the second image, the only way to get this is by clicking the Ignore option and then dragging the background object on top of the image. With the image, or video, selected dragging the background image from the Media pool, or

SOUND FORGE

15 answers, most recent on 3/29/2026

RE: Error Message -24

i haven't changed my email in seven years and I still have to re-sign in, re-register, reload the whole thing every single time I open it, usually after it crashes. 2019 took me far, but this is all but useless. I don't want to do ANYTHING online

Movie Studio

14 answers, most recent on 3/26/2026

Hardware Rendering

Rendering speed with mini PCs and Video Deluxe. Observations.Hardware: Ryzen 7 8745H, Radeon 780M iGPU, 24 GB DDR5 5600, NMVe SSD 2 TB. The following benchmark is relative, based on one project file (30 minute length, videos, images, titles and many

Photostory

3 answers, most recent on 4/2/2026

RE: How do I find additional templates for Slideshow Maker Wizard?

@David-Robertson Hi The trial version is limited on features, templates etc. The extra content that becomes available, see image below, after purchase and activation contains all the extra features, templates, export formats etc. John EBForum

Music Maker

16 answers, most recent on 1/12/2026

RE: Midi keyboard not playing live

@Alex-Kirkwood Like mentioned before, you need to make sure that the Focusrite ASIO driver is selected in the Music Maker program settings.. If you click on the Advanced button next to the driver selection you'll open the Focusrite ASIO control

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Over 24 hours since my last email to the BOTs and no response. Having read the threads on this post I am not surprised. And I had such high hopes. I don't hold out any hope I am afraid. I have several responses from the BOT's saying "reply to this

Movie Studio

26 answers, most recent on 6/8/2026

RE: Message: Could not find a part of the program. Please install again.

Did anyone solve this? My Video deluxe 2026 Premium now doing it. Full uninstall and reinstall etc to no avail. Yes I use OneDrive but only for storage - no local directories are located on the OneDrive. And I sign in with a local account - Windows

Other products

One answer, on 2/26/2026

RE: Batch Photo Edit

@GARY-AUSTIN Hi . . . . Can magix photo manager deluxe perform batch photo optimization? . . . . Batch processing is not one of the limited image editing features of the software. For batch processing you require image editing software that supports

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

I have now tried 1 hour to find way to paste Video effects (Color temperature and Gradation curve) to my sports highlights video... Every time it will mess SPR...All videos are recorded with DJI Osmo Action 5 Pro.It's right now impossible to use

Samplitude

7 answers, most recent on 3/31/2026

CC control of VST within Samplitude Pro X7

Have a VST effect (Helix Native) that can have external MIDI control of various parameters. Considering using an older BCF2000 for the control of variable parameters (ex. frequency bands of EQ). Started using this off the bat and I can get MIDI

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest

Movie Studio

One answer, on 2/22/2026

RE: [Closed] re-registration

@Ronald-Bonsack Presumably you have Vegas Movie Studio 11 from Sony Creative Software days in which case you need this thread, which is on the Vegas forum

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@me_again Hi Andy, The 32kHz Audio Sample Rate should not be a problem but, as @Marc-Goder and @johnebaker have pointed out, the fact that @Odd-Aagesen has a computer with a Snapdragon CPU is very much the issue here. Jeff

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

Further to my previous posts to add insult to injury I have been offered an upgrade to Music Maker Ultimate 2026 for £39.99 less than a week from upgrading to Premium (my query was Premium was offered at £22.99 but I paid £39.99). What is going on?

Music Maker

157 answers, most recent on 12/30/2025

RE: Wishlist for the next Music Maker!

Request - Optimize the MMM installer so that it doesn't install ogg versions of already installed wav soundpools I was just installing MMM 2026 and noticed many steps indicating that the installer program was uninstalling and then reinstalling a few