• ACID

  19 answers, most recent on 1/21/2026

  RE: WAVES VST Plug-in inssue
  @raquii Inside the Acid program folder there are multiple audio_plugin_scan_server exe files. These are responsible for the plugin scan. Acid hasn't been updated for many years so there are compatibility issues with newer plugins. Some users found
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @James-Fleming6483, @me_again, @CubeAce, @browj2, @AAProds Hi again, got called away. With respect to the Magix Capture recording audio, it does record audio from the Stereo Mixer if you use the screen recording icon at the bottom of the Capture
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron Hi . . . . I have Royalty Free Licenses for the Tracks I've made . . . . A 'Royalty free' licence, is one that you do not have to pay a royalty fee to use, this is the standard licence you get with the program, it does not allow you to
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac Hi, Have you used Music Maker before? In your image, I see one Soundpool that says Download. Did you download and install it? You show the image of the Store - that is not where you use Soundpools. Did you download and install everything
• Movie Studio

  One answer, on 12/25/2025

  [Video Delxue 2026 premium] always crashes during export
  Hi, I've tried to export my movie to multiple formats, with gpu and gpu or none at all, but the program keeps crashing. No error messages, just the program is not responding and then closing itself. Probably you're going to ask for the log file, but
• Video Pro X

  5 answers, most recent on 12/12/2025

  RE: designed title addition
  @DRORENGEL Hi I would agree with @browj2 and @DRORENGEL recommendations for ease of use. To assemble one manually within the software is possible you need the following: Images for each of the static items, saved as PNG image files with a
• Photostory

  One answer, on 2/17/2026

  RE: Photostory Deluxe 2026: How to delete a transition between 2 photos
  @Claude-Marcil Welcome to the Magix user to user forums. The method to achieve what you want is different, depending on whether you are using Storyboard or Timeline mode. In Storyboard, the actual transition is represented by the blue and orange
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @tony-maye Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . You literally seem to be obsessively pedantic about every single item of terminology, purely for the sake of being pedantic! . . . . There is nothing 'Pendantic' about using the correct terminology, this ensures that everyone
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  No... I am not talking about the "Export Folder".The export folder = Whatever folder you designate it as, within the default-directory settings. 🙄👍#I explained the issue completely clearly in my post...When "Importing" footage into the MS program,
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Experiencing the same issues. No other audio software causes me issues like this. Despite clean uninstalls and reinstalls, SF15 no longer launches. I just get a pop up that says “stopped working” and a small string of crash data. My biggest
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
• Music Maker

  9 answers, most recent on 12/29/2025

  RE: Music Maker Loops Unlimited Subscription
  @David-M-Turner Hi The simplest solution to the issue is to stop OneDrive syncing the folders MMM uses, ie the Magix folder in your Documents folder if you installed with the default folder settings - see this Microsoft article . . . . the ones not
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  Need 2 files from Audio Cleaning Lab 10 cd distribution
  I have replaced a flaky computer and I wish to move Audio Cleaning Lab 10 to the new PC, but the CD distribution is missing 2 files in the system folder. I considered upgrading to the latest Sound Forge 18 version, but it is missing at least 2
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hey Al & John EB! 😀 Sorry for the delay: (Always happy to see you guys again)! 😄 Excellent instructions both Al & John EB, (thank you)! Really nice detailed tutorial from Al! "Right click the track audio object in the track - display track
• Music Maker

  4 answers, most recent on 1/8/2026

  RE: Probleme saisie n° de serie
  @Philippe-LeBannier Welcome to the magix.info users forums. You say you purchased the 2025 update. From where did you purchase it? I ask, because the 2026 update is the current version; I don't believe the 2025 version can still be purchased
• Off topic

  159 answers, most recent 5 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Hi Al Looking at the migration of effects that occurred when I upgraded from MMS 2025 to VDL 2026, I see that the folder: C:\Users\Public\Documents\MAGIX\Common\Videocontent\Movie Edit Pro Premium\UserVideoEffects\ has a copy of my LUTs
• Photostory

  9 answers, most recent on 2/3/2026

  RE: Magix Travel Maps - OpenStreetMap issue
  @David-Robinson5527 Hi The 'current' version of the OSM API is v0.6 from 2009, see this OSM Wiki page, however - quote: 'Multiple backwards compatible changes were made afterwards without increasing the version number' There is information
• Video Pro X

  45 answers, most recent on 6/6/2026

  RE: DVDs cut don't play
  @rickduley Hi Rick . . . . Blu-Ray. I thought it had gone the way of VHS . . . . Not yet, it is still quite popular, however there are fewer BD Burner and disc manufacturers. DVD's are nearly on the extinction list, the low resolution of 720 x 576
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: cannot register
  @leon-Shargel Welcome to the Magix user to user forums. Unfortunately, your first post here is very much lacking in detail! For we, fellow-users, to have any chance of being able to help you, please answer these questions: Where did you buy the
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  Previous comment deleted and reposted due to a spelling error in the original, because I can't do edits on my posts. @Apollo89x When "Importing" footage into the MS program, regardless of whatever the footage's file-name is :: MS display's it's file
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  Hi Al Thanks for the video clips, I see the same as you. Can you upload an original drone video for us to test with. Which export preset are you using? The MediaInfo data of the exports looks like the video is being encoded with PAL GOP settings,
• Movie Studio

  2 answers, most recent on 2/14/2026

  Audio problem with Magix MEP 2015 plus
  I have lots of footage using HD camera with 5.1 surround sound in AC-3 format. I used to edit this with no problems, until I got a new PC with Window 11 and reinstalled MEP 2015. When I try to load this footage to the timeline it says I need a free